Whatsapp Android 5
Bok Mull
I found the problem. the phone number field had parentheses and dashes, which messed up the URL link. I'm not sure why it was working on android though. Rather than fix all of the phone numbers, I modified the expression to remove all of the special characters using SUBSTITUTE(). Here is the new expression, which works on iOS.
I have same issue, given and accepted solution wont solve the actual issue.
Contact app needs to show the WhatsApp symbol as shown in above image for valid whatsapp phone number. This feature was working great in my old samsung phone.
here is what I did to get past this error. After retrying several times, instead of cancelling the transfer, I restarted iPhone using the power and volume buttons. Once the iPhone restarted, I opened WhatsApp again and the import page showed up again. i clicked on Start button to start the import process again. And this time import quickly moved from 0 to 40% and then it started progressing. Attached the screenshot in this response
currently i am facing the same issue.. moving messages stuck at exactly 40%. Anyone got the solution?? I have tried waiting for 2-3 days .. many restarts could not solve this problem. I dont want to loose the whatsapp data
Facing the exact same issue... contacted whatsapp support and they asked me to get in touch with apple support. Its really frustrating as to why everything works well and takes hours together but the last step of moving chat history gets stuck at 40! Kindly provide a solution that works!!!
New iphone user here. Just got a 15 pro max and was consistently getting this error for 2-3 times after factory resetting the phone several times . It was so important to transfer years of my android whatsapp chat history and not being able to do this made me think of returning iphone and continue using android. After I did a restart as mentioned, the issue was fixed and all my chat history was transferred. Thankyou so much for sharing this quick fix.
Thank you so much for sharing your experience with overcoming the WhatsApp chat import issue! Your tip about restarting the iPhone turned out to be a lifesaver for me. I was stuck at the 40% mark with the "unknown error" message and couldn't figure out what to do. After reading your message, I decided to give the restart a shot, and it worked like a charm!
I am in progress of resolution but I have found a way round the issue. Background, I was previously iOS a few years ago, I also received the error at 40%. When I cancelled and retried I was being asked to restore from an old icloud WhatsApp backup from 5 years ago.
I too had the same problem, It was struck at 40%. I have updated Iphone 14pro to the latest version i.e. 16.5.1 and reset the iphone. Tried the same process Move to IOS on my Android phone, and this time it worked. Got all WhatsApp data to the iPhone.
Something went wrong while my iphone was moving chat from android after restarting a reset iphone. It happened at 38% importing progress. Is there any solution to this? Plenty of battery on both devices which were on same 5G wifi. I have been trying the migration for the last 2 years. it never works. It is the closest I could get. Before it had no clue to look for the WhatsApp database. This is very frustrating and I have been carrying an Android phone for Whatsapp in addition to the new iphone for 2 years.
Are you talking about the same error that we faced during whatsapp chat imports? How did you workaround with that error? What next steps did you follow to fully transfer your chats? Any help around this issue is greatly appreciated. Thanks in advance
Thank you for using Apple Support Communities. Looks like you're getting prompted an error message when transferring your WhatsApp data. If so, we'd like to point you in the right direction for help. We recommend that you review and follow some of the suggested steps listed in WhatsApp page here:
The steps listed within the link we shared, might be able to help you. If you require additional help with WhatsApp data, we recommend that you reach out to them for help. You can use the following link to get support from them: WhatsApp - Help Center
Reasons best known to Apple. They probably don't want to admit that they're forcing people to subscribe to iCloud. They could have made the transfers device-to-device directly using WiFi instead of routing it through iCloud (as assumed), but they chose to do their usual thing - Get enough money from their device users.
In my app, i am fetching WhatsApp status from /storage/emulated/0/Android/media/com.whatsapp/WhatsApp/Media/.Statuses/ folder everything working fine till Android 10, but in android 11 it shows nothing. Please guild me for this.app showing status till 29 when change tp 30 folder show nothing.
To summarise the exact cause of this change, is the WhatsApp was previously using the External Storage by creating it's own folder and that is not possible with the new scoped storage without requesting the MANAGE_EXTERNAL_STORAGE permission. Google will usually reject your app on the playstore if you request this permission. So WhatsApp has moved all of its required stuff in the above directory since the Android/data/ directory is no longer accessible and they want the user to access all of this data
WhatsApp emerged in 2009, rapidly becoming the go-to communication app for iOS users. When its Android version was launched a year later, the app was already popular enough to quickly grow a large Android user base that has substantially increased over time. Today's global popularity of WhatsApp and the wide usage of Android mobile devices make Android WhatsApp one of the foremost sources of evidence in criminal and cybersecurity investigations.
For obtaining and navigating Android WhatsApp data, we will use Belkasoft X, a DFIR tool that streamlines mobile forensics tasks, enabling you to acquire and analyze a wide range of digital artifacts from mobile devices, computers, and clouds.
On Android devices, WhatsApp houses its resources in the Application Sandbox. The resource folder within the device file system contains chat databases in an unencrypted form, but you can only access this folder on rooted devices.
Android WhatsApp creates daily backups of chat databases within the device, encrypting them with a key stored in the Application Sandbox. WhatsApp backup files are accessible through the Media Transfer Protocol (MTP) when connecting a device to a computer via USB. Depending on how the device is set up to store application data, you can find backups either within its internal memory or on the SD card in it.
Users can opt to upload WhatsApp backups to their Google Account cloud storage. Like on devices, media files in these backups are stored as-is, and databases are by default encrypted in the CRYPT14 format.
The WhatsApp end-to-end backup encryption option offers additional protection for backups. It involves securing access to backup files with a password or 64-digit encryption key and encrypting the database file in CRYPT15 format. If a user activates this protection, the application chats can only be restored from a backup with the additional password or key. Note that this setting affects both the files uploaded to the cloud and those stored on the device.
On Android devices, WhatsApp stores account data in several SQLite databases and their transactional files. They are located in the application resource folder ..\data\data\com.WhatsApp\databases. The following are the key databases that contain forensically relevant information:
In ..\data\data\com.WhatsApp\shared_prefs, you can find the com.whatsapp_preferences_light.xml file with account settings and timestamps of various application events enclosed in XML tags. For example, here are some tags that may provide insights for your investigation:
WhatsApp encrypts and decrypts database backups with a key that is generated when the user authenticates in the application using their phone number. You can find this key in ..\data\data\com.WhatsApp\files.
Note that this key only works to decrypt files with the .crypt14 extension. When end-to-end backup encryption is on (files have the .crypt15 extension), the second key or password required to decrypt the backup is only known to the user and it is not stored in the application folders
WhatsApp saves exchanged media files into the backup folders it creates on the device. You can find them in ..\Android\media\com.whatsapp\WhatsApp\Media. Other media files, such as contact avatars, are part of the application resource folders.
The way Android WhatsApp stores data and creates backups allows for several approaches to data acquisition. In this section, we will explore these approaches and look into the files they let you extract.
Due to security measures, not all acquisition methods can provide you with access to messaging data. Obtaining the complete WhatsApp data set requires a specialized tool that can acquire unencrypted WhatsApp data. For this purpose, we will use Belkasoft X that includes advanced Android device acquisition and cloud acquisition methods.
Connect the device to your workstation and unlock it. Navigate to ..\Android\media and copy the com.whatsapp folder to your machine. WhatsApp backups can reside either within the device internal memory or on the SD card, so you may need to check both of these storages to locate the files.
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