Empty MTF media

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Md. Mahabubur Rahaman

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Dec 26, 2022, 6:24:13 AM12/26/22
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Dear Concern,

We are using quadstor VTL Version3.0.58. Few Days  ago we updated veeam backup server and working fine with tape backup. few weeks we got a tape fatal  and  Empty MTF media error . we have enough available storage. how to resolve this issue?

pls check the attached file.

Best Regards,
Biplob
Screenshot_3.png
quadstordiag .tgz
Screenshot_2.png

QUADStor VTL Support

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Dec 26, 2022, 6:31:33 AM12/26/22
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Hi,

Please try the following. Edit /quadstorvtl/etc/quadstor.conf and add the following line
DebugLoad=1

Restart the system and you should be able to continue with the backups. In case the issue is seen again the above configuration will help identify the problem.



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Md. Mahabubur Rahaman

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Dec 27, 2022, 4:28:27 AM12/27/22
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Ref conversion

Hi,

add below line and issue not resolve.

pls check the attach file.
quadstordiag.tgz
Screenshot_5.png

QUADStor VTL Support

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Dec 27, 2022, 5:25:38 AM12/27/22
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The following are logged error messages when the VTL assumed an out of space condition

messages:Dec 25 16:20:37 vtl kernel: WARN: bdev_alloc_for_pgdata:5862 Cannot find a free bint for tape LTO130L7 size 262144
messages:Dec 26 10:56:42 vtl kernel: WARN: bdev_alloc_for_pgdata:5862 Cannot find a free bint for tape LTO142L7 size 262144
messages-20221204:Nov 28 00:20:04 vtl kernel: WARN: bdev_alloc_for_pgdata:5862 Cannot find a free bint for tape LTO146L7 size 262144
messages-20221204:Nov 28 10:50:32 vtl kernel: WARN: bdev_alloc_for_pgdata:5862 Cannot find a free bint for tape LTO132L7 size 262144
messages-20221204:Nov 28 10:51:50 vtl kernel: WARN: bdev_alloc_for_pgdata:5862 Cannot find a free bint for tape LTO147L7 size 262144
messages-20221218:Dec 11 16:22:14 vtl kernel: WARN: bdev_alloc_for_pgdata:5862 Cannot find a free bint for tape LTO127L7 size 262144

What most likely has happened is that due to the failed writes Veeam is probably finding an inconsistent metadata. You could try cataloging these tapes individually and then erase them if there is no meaningful data on them. Or you could simply write protect these tapes so that they are not used in the backups.

The problem you earlier faced isn't seen in the logs yet, but might come back later.

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