Web interface not working

65 views
Skip to first unread message

Fabien Rouach

unread,
Nov 6, 2018, 11:59:53 AM11/6/18
to QUADStor Storage Virtualization
On my quadstor 3.2.15 the web interface doesn't answer anymore, but anything else still working.
Any way to restart the web interface without restarting the whole server?
Thanks

QUADStor Support

unread,
Nov 6, 2018, 12:07:20 PM11/6/18
to quadst...@googlegroups.com
Hi,

A restart is most likely needed. Proabably one of the kernel tasks
hung or the mdaemon itself.

Please check for any core files under /
ls -l /core*

If you find any, please run a file command on the core file to see if
its related to 'mdaemon'. If yes Please try the following

yum install -y gdb
gdb /quadstor/sbin/mdaemon <path to core file> -batch -bt > /tmp/trace.out

Then send us /tmp/trace.out

If there are no core files and if mdaemon is still running (ps -aef |
grep mdaemon) please try
yum install -y gdb
gstack <mdaemon pid> > /tmp/trace.out

Then send us /tmp/trace.out

Also please try the following and send us /var/log/messages
echo t > /proc/sysrq-trigger
sleep 30
> --
> You received this message because you are subscribed to the Google Groups "QUADStor Storage Virtualization" group.
> To unsubscribe from this group and stop receiving emails from it, send an email to quadstor-vir...@googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.
Reply all
Reply to author
Forward
0 new messages