Unable to get configured disk list

[Phael Ramirez]

My system froze and did a force shutdown.

Ubuntu 16.04.6 LTS

Quadstor Version 3.2.17

#systemctl status quadstor

● quadstor.service - QUADStor Storage Virtualization
   Loaded: loaded (/lib/systemd/system/quadstor.service; disabled; vendor preset: enabled)
   Active: active (running) since Fri 2023-03-10 08:58:11 CST; 44min ago
  Process: 1592 ExecStart=/quadstor/etc/quadstor.init start (code=exited, status=0/SUCCESS)
 Main PID: 4169 (ietd)
   CGroup: /system.slice/quadstor.service
           └─4169 /quadstor/sbin/ietd

Mar 10 08:57:52 rw-quadstor systemd[1]: Starting QUADStor Storage Virtualization...
Mar 10 08:57:53 rw-quadstor mdaemon[4172]: ERROR: disk_getsize:87 Unable to open device /dev/mapper/rw-quadstor-vg-root
Mar 10 08:57:53 rw-quadstor mdaemon[4172]: ERROR: disk_getsize:87 Unable to open device /dev/mapper/rw-quadstor-vg-swap_1
Mar 10 08:58:11 rw-quadstor quadstor.init[1592]: Starting quadstor: Getting VDisk list failed
Mar 10 08:58:11 rw-quadstor systemd[1]: Started QUADStor Storage Virtualization.
Mar 10 08:58:16 rw-quadstor systemd[1]: Started QUADStor Storage Virtualization.

/# mdadm --query --detail /dev/md127
/dev/md127:
        Version : 1.2
  Creation Time : Mon Jun 22 08:48:34 2020
     Raid Level : raid6
     Array Size : 17575566336 (16761.37 GiB 17997.38 GB)
  Used Dev Size : 1952840704 (1862.37 GiB 1999.71 GB)
   Raid Devices : 11
  Total Devices : 11
    Persistence : Superblock is persistent

  Intent Bitmap : Internal

    Update Time : Fri Mar 10 07:51:17 2023
          State : clean
 Active Devices : 11
Working Devices : 11
 Failed Devices : 0
  Spare Devices : 0

         Layout : left-symmetric
     Chunk Size : 64K

           Name : localhost:rw-esos-sw-raid6
           UUID : b4f3e147:50a5c1fe:a12a4c3f:9cf61f98
         Events : 243231

    Number   Major   Minor   RaidDevice State
       0       8       16        0      active sync   /dev/sdb
       1       8      128        1      active sync   /dev/sdi
       2       8       32        2      active sync   /dev/sdc
       3       8      144        3      active sync   /dev/sdj
      11       8       80        4      active sync   /dev/sdf
       5       8      160        5      active sync   /dev/sdk
       6       8       64        6      active sync   /dev/sde
       7       8       96        7      active sync   /dev/sdg
       8       8        0        8      active sync   /dev/sda
       9       8      112        9      active sync   /dev/sdh
      10       8       48       10      active sync   /dev/sdd

[QUADStor Support]

Hi,

Please attach /var/log/messages for now

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[Phael Ramirez]

I don't have /var/log/messages

I've attached /var/log/syslog and journalctl.txt

Best Regards,

<<Never trust, always verify.>>

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[QUADStor Support]

It looks like the database is corrupted

Mar 10 12:36:47 rw-quadstor mdaemon[4095]: ERR: __pgsql_exec_query:50 Connect to db failed error is FATAL:  database "qsdb" does not exist
                                           DETAIL:  The database subdirectory "pg_tblspc/3223392167/16384" is missing.

Please send a mail to sup...@quadstor.com for recovery steps

To view this discussion on the web visit https://groups.google.com/d/msgid/quadstor-virt/CAODV6RunyZ8AsoOOT7mK3kXcZzJfX-Uc2ms4KPYbAo3Sn4wZOQ%40mail.gmail.com.

[Phael Ramirez]

Ubuntu 16.04 LTS:

Quadstor 3.2.17

Steps are almost the same as described here. You will need the deb package version you have running on your host.

On Ubuntu:

#dpkg -r quadstor-virt

#cd /quadstor/pgsql

#mv data data.bak

#dpkg -i quadstor-virt-3.2.17-debian7-x86_64.deb

#/quadstor/pgsql/etc/pgsql start

#/quadstor/bin/dbrecover -t 

<!-- make sure there are no errors. post errors if any.-->

#/quadstor/bin/dbrecover

#systemctl reboot

<!-- make sure quadstor service started and wait at least 5min before accessing the web GUI. -->

#systemctl status quadstor

<!-- make user you're not getting the same error after quadstor starts. -->

#cat /var/log/syslog | grep 'mdaemon'