Starting quadstorvtl (via systemctl): Job for quadstorvtl.service failed because the control process exited with error code. See "systemctl status quadstorvtl.service" and "journalctl -xe" for details.

[tim-peer wiederkehr]

Hello 

I just finish a fresh installation of CentOS 7 and install quadstorvtl Step by step by the instructions.

Installation/Upgrading on RHEL/CentOS, SLES 12 SP2 and Debian 7/8 | QUADStor Systems

But the service never starts. What i am  missing? 

[root@localhost ~]# systemctl status quadstorvtl.service
● quadstorvtl.service - QUADStor Virtual Tape Library
   Loaded: loaded (/usr/lib/systemd/system/quadstorvtl.service; enabled; vendor preset: disabled)
   Active: failed (Result: exit-code) since Fri 2023-03-03 21:06:55 CET; 9min ago
  Process: 25069 ExecStart=/quadstorvtl/etc/quadstorvtl.init start (code=exited, status=1/FAILURE)

Mar 03 21:06:53 localhost.localdomain systemd[1]: Starting QUADStor Virtual Tape Library...
Mar 03 21:06:54 localhost.localdomain quadstorvtl.init[25069]: Starting quadstorvtl: Failed to inse...le
Mar 03 21:06:55 localhost.localdomain quadstorvtl.init[25069]: Stopping quadstorvtl:
Mar 03 21:06:55 localhost.localdomain systemd[1]: quadstorvtl.service: control process exited, cod...s=1
Mar 03 21:06:55 localhost.localdomain systemd[1]: Failed to start QUADStor Virtual Tape Library.
Mar 03 21:06:55 localhost.localdomain systemd[1]: Unit quadstorvtl.service entered failed state.
Mar 03 21:06:55 localhost.localdomain systemd[1]: quadstorvtl.service failed.
Hint: Some lines were ellipsized, use -l to show in full.

[root@localhost ~]# journalctl -xe
-- Subject: Unit session-c6.scope has finished start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit session-c6.scope has finished starting up.
--
-- The start-up result is done.
Mar 03 21:06:54 localhost.localdomain runuser[25147]: pam_unix(runuser-l:session): session opened for us
Mar 03 21:06:55 localhost.localdomain runuser[25147]: pam_unix(runuser-l:session): session closed for us
Mar 03 21:06:55 localhost.localdomain systemd[1]: Removed slice User Slice of vtdbuser.
-- Subject: Unit user-987.slice has finished shutting down
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit user-987.slice has finished shutting down.
Mar 03 21:06:55 localhost.localdomain quadstorvtl.init[25069]: Stopping quadstorvtl:
Mar 03 21:06:55 localhost.localdomain systemd[1]: quadstorvtl.service: control process exited, code=exit
Mar 03 21:06:55 localhost.localdomain systemd[1]: Failed to start QUADStor Virtual Tape Library.
-- Subject: Unit quadstorvtl.service has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit quadstorvtl.service has failed.
--
-- The result is failed.
Mar 03 21:06:55 localhost.localdomain systemd[1]: Unit quadstorvtl.service entered failed state.
Mar 03 21:06:55 localhost.localdomain systemd[1]: quadstorvtl.service failed.
Mar 03 21:06:55 localhost.localdomain polkitd[836]: Unregistered Authentication Agent for unix-process:2
Mar 03 21:06:55 localhost.localdomain sudo[25046]: pam_unix(sudo:session): session closed for user root
Mar 03 21:08:01 localhost.localdomain systemd[1]: Starting Cleanup of Temporary Directories...
-- Subject: Unit systemd-tmpfiles-clean.service has begun start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit systemd-tmpfiles-clean.service has begun starting up.
Mar 03 21:08:01 localhost.localdomain systemd[1]: Started Cleanup of Temporary Directories.
-- Subject: Unit systemd-tmpfiles-clean.service has finished start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit systemd-tmpfiles-clean.service has finished starting up.
--
-- The start-up result is done.
Mar 03 21:10:01 localhost.localdomain systemd[1]: Started Session 5 of user root.
-- Subject: Unit session-5.scope has finished start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit session-5.scope has finished starting up.
--
-- The start-up result is done.
Mar 03 21:10:01 localhost.localdomain CROND[25262]: (root) CMD (/usr/lib64/sa/sa1 1 1)

Thanks for help.

[QUADStor Support]

Please check if you have secure boot enabled. It should be disabled in the BIOS. If this is not the case please attach /var/log/messages

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[tim-peer wiederkehr]

Hello

Thanks for the fast respond. No Secure Boot is disabled. /var/log/messages is attached.

[QUADStor Support]

Hi,

A reboot is required now after every install. Rebooting should start the services.

To view this discussion on the web visit https://groups.google.com/d/msgid/quadstor-virt/51ac72b7-4eec-4288-9e94-49b2ea557935n%40googlegroups.com.

[tim-peer wiederkehr]

Hello,

So stupid, it works now. Thanks a lot anyway.

One last question, what distro and release do you recommend?

 

Am 03.03.2023 um 22:11 schrieb QUADStor Support <sup...@quadstor.com>:



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