QUADStor VTL Ext 3.0.58 Debian on Ubuntu

Łukasz Stuła

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Dec 30, 2021, 3:16:44 AM12/30/21

to QUADStor Storage Virtualization

Hello,

I have problem with installation QUADStor software. After run installation script QUADStor will not start. It looks like missing config file.

lukasz@vtl:~$ sudo service quadstorvtl start
Job for quadstorvtl.service failed because the control process exited with error code.
See "systemctl status quadstorvtl.service" and "journalctl -xe" for details.

lukasz@vtl:~$ service quadstorvtl status
quadstorvtl.service - QUADStor Virtual Tape Library
Loaded: loaded (/lib/systemd/system/quadstorvtl.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Tue 2021-12-21 20:17:00 UTC; 3s ago
Process: 41586 ExecStart=/quadstorvtl/etc/quadstorvtl.init start (code=exited, status=1/FAILURE)

Dec 21 20:16:53 vtl systemd[1]: Starting QUADStor Virtual Tape Library...
Dec 21 20:16:58 vtl quadstorvtl.init[41586]: Starting quadstorvtl:
Dec 21 20:16:58 vtl quadstorvtl.init[43816]: cat: /quadstorvtl/etc/quadstor.conf: No such file or directory
Dec 21 20:16:58 vtl quadstorvtl.init[41586]: Cannot start master daemon
Dec 21 20:17:00 vtl quadstorvtl.init[41586]: Stopping quadstorvtl:
Dec 21 20:17:00 vtl systemd[1]: quadstorvtl.service: Control process exited, code=exited, status=1/FAILURE
Dec 21 20:17:00 vtl systemd[1]: quadstorvtl.service: Failed with result 'exit-code'.
Dec 21 20:17:00 vtl systemd[1]: Failed to start QUADStor Virtual Tape Library.

Anyone had simmilar issue and fix it?:)

Best Regards

Lukasz

QUADStor Support

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Dec 30, 2021, 3:18:51 AM12/30/21

to quadstor-virt

Most likely you do not have the libssl1.0 package installed.

On Debian 9/10/11 install the latest libssl1.0 from https://security.debian.org/debian-security/pool/updates/main/o/openssl/
  For e.g
  wget -c http://security.debian.org/debian-security/pool/updates/main/o/openssl/libssl1.0.0_1.0.1t-1+deb8u12_amd64.deb
  apt install ./libssl1.0.0_1.0.1t-1+deb8u12_amd64.deb

If this is not the case, please attach /var/log/syslog

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Łukasz Stuła

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Dec 30, 2021, 3:43:33 AM12/30/21

to QUADStor Storage Virtualization

Hello Quadstor,

You have right. I fix it few days ago.

Issue caused missing package libssl1.0.0 after install service start normally.

lukasz@vtl:~$ service quadstorvtl status
● quadstorvtl.service - QUADStor Virtual Tape Library
Loaded: loaded (/lib/systemd/system/quadstorvtl.service; enabled; vendor preset: enabled)

Active: active (running) since Tue 2021-12-21 21:11:20 UTC; 1 weeks 1 days ago
Tasks: 55 (limit: 4617)
Memory: 64.1M
CGroup: /system.slice/quadstorvtl.service
├─56166 /quadstorvtl/sbin/ietd
└─56169 /quadstorvtl/sbin/vtmdaemon

Dec 21 21:11:20 vtl vtmdaemon[56169]: tl_server_load_conf:3128 query disk check
Dec 21 21:11:20 vtl vtmdaemon[56169]: tl_server_load_conf:3142 trigger qload
Dec 21 21:11:20 vtl vtmdaemon[56169]: tl_server_load_conf:3144 ioctl qload
Dec 21 21:11:20 vtl vtmdaemon[56169]: tl_server_load_conf:3147 reply to client
Dec 21 21:11:20 vtl vtmdaemon[56169]: tl_server_load_conf:3150 restart export jobs
Dec 21 21:11:20 vtl vtmdaemon[56169]: tl_server_restart_export_jobs:5484 start
Dec 21 21:11:20 vtl vtmdaemon[56169]: tl_server_restart_export_jobs:5547 end
Dec 21 21:11:20 vtl vtmdaemon[56169]: tl_server_load_conf:3152 end
Dec 21 21:11:20 vtl quadstorvtl.init[53938]: Starting quadstorvtl:
Dec 21 21:11:20 vtl systemd[1]: Started QUADStor Virtual Tape Library.