Shipping confirmation, shipping cost refund, and invoice request

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Boro Stajić

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Jan 23, 2026, 4:56:17 AMJan 23
to QuadStick


Hi Fred,

I just wanted to let you know that I received an email confirmation saying that the products have been shipped.

As you already know, all three products were shipped together in one package. When I placed the orders, I paid shipping separately for each product because at that time they were not all available in stock at once.

Given that everything was ultimately shipped together in a single package, I wanted to kindly ask whether a portion of the shipping costs will be refunded.

Additionally, I wanted to ask if it would be possible to receive an invoice (PDF) for the purchased products. I need it for customs refund purposes in my country.

Thanks in advance for your help, and I really appreciate your support.

Best regards,
Boro


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