mouse keeps freezing when moving around the screen this is my second quadstick that this has happened to.
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Akewz
Dec 11, 2019, 1:28:09 PM12/11/19
to QuadStick
has anyone come up with a fix for this problem? This happened to my first quadstick and I never found a way to fix it I started to use my new one I had stored away.
Now it's starting to happen to this quadstick. It was working fine all day yesterday, then lastnight I noticed freezes happening again. Plus my old quadstick just keeps turning on and off by itself
Dan NH
Dec 11, 2019, 2:41:23 PM12/11/19
to QuadStick
If you mean that it "sticks", I reported that problem some time ago. I know with mine, if you push to any direction, sometimes it just stops along the axis, for example you might be able to move it up and down but not left and right for a few moments. The current one that I have, it happens more frequently than the others.
I own a few quadsticks, happens to all of them.
I have never seen this happen inside of a game though, only seems to happen in the Windows environment. I don't have the rebooting problem.
Dan NH
Dec 11, 2019, 2:42:49 PM12/11/19
to QuadStick
I should also note, I have seen this behavior on three separate computers.
On Wednesday, December 11, 2019 at 1:28:09 PM UTC-5, Akewz wrote:
Steven F
Dec 11, 2019, 3:27:44 PM12/11/19
to QuadStick
I've seen this happen too. It usually just happens once or twice a day for a split second and clears up right away. I always assumed it was just my pc acting up, I didn't realize it was an issue with the Quadstick itself..
On Wednesday, December 11, 2019 at 1:28:09 PM UTC-5, Akewz wrote:
Fred Davison
Dec 11, 2019, 6:21:30 PM12/11/19
to Dan NH, QuadStick
Try removing all the CSV files, except default, prefs and the profile you want to test.
Make sure you are running the most recent firmware.
Let me know if the "freeze" is still apparent, or not. Also, clearly describe the "freeze"... We may be talking about two different phenomena. Freezing on ONE axis is a different problem than freezing on both axes. Duration and frequency of the freeze is also important.
Make sure USB Selective Suspend is disabled.
Check the three things mentioned in the middle of this article:
1) Disable the Selective Suspend feature
do this for every USB root hub device in the hierarchy.
2) Turn off Fast Boot.
3) Disable USB selective suspend feature
Akewz
Dec 13, 2019, 4:18:47 PM12/13/19
to QuadStick
its been a couple of days and its working fine so far, when it was freezing it was on both axis and maybe every 5 seconds maybe shorter, thats if im continuously moving the mouse in a circle.
i thought i had already done all of those usb settings, i did them again and there was one that i hadn't changed. hopefully this has fixed it, i might send the other one in that keeps turning on and off
thanks for the replies, just wanted to wait a couple of days to make sure it was going ok before i posted
Fred Davison
Dec 13, 2019, 5:47:14 PM12/13/19
to Akewz, QuadStick
Windows 10 updates sometimes restore default settings.
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Dan NH
Apr 6, 2020, 10:05:48 PM4/6/20
to QuadStick
Still noticing this, even with the above advice. Do you think it could be the cable?
On Wednesday, December 11, 2019 at 1:28:09 PM UTC-5, Akewz wrote:
Fred Davison
Apr 7, 2020, 12:05:08 AM4/7/20
to Dan NH, QuadStick
Have you tried making a configuration that runs in USB mode 6? It turns off the Flash drive. I think what is happening is Windows repeatedly scans the flash and that is the source of the pause.
It was introduced in 2262: https://groups.google.com/d/msg/quadstick/BSe8k6mFno0/c5RC0DzyAwAJ
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No Hand
Apr 7, 2020, 9:01:23 AM4/7/20
to QuadStick
How to making a configuration that runs in USB mode 6?
Fred Davison
Apr 7, 2020, 11:40:30 AM4/7/20
to No Hand, QuadStick
SzymanPan
Apr 7, 2020, 11:48:52 AM4/7/20
to Fred Davison, QuadStick
Got it, thanks!
Pozdrawiam,
Rafał Szymański.
Silvia Serra
Apr 8, 2020, 4:49:13 AM4/8/20
to QuadStick
I'm kinda glad I'm not the only one facing this same issue with my Singleton on Windows, which is a little more of an issue for me since my Titan One takes it as a mouse when playing
Dan NH
Apr 8, 2020, 9:32:29 AM4/8/20
to QuadStick
Didn't fix it. I'm going to try swapping out to my older QS and changing the cables, just to see what happens.
On Wednesday, December 11, 2019 at 1:28:09 PM UTC-5, Akewz wrote:
No Hand
Apr 26, 2020, 5:37:25 AM4/26/20
to QuadStick
Were you able to fix this problem? I have the same with my new QS. I changed these settings. in a few hours I'll tell you if it fixed the problem.
1) Disable the Selective Suspend feature
do this for every USB root hub device in the hierarchy.
2) Turn off Fast Boot.
3) Disable USB selective suspend feature
W dniu środa, 11 grudnia 2019 19:28:09 UTC+1 użytkownik Akewz napisał:
Dan NH
Apr 26, 2020, 11:59:19 AM4/26/20
to QuadStick
Actually, no it did not fix this problem, and I was able to reproduce it on the Nintendo switch. So I don't think it's a Windows issue.
Dan NH
May 1, 2020, 7:57:35 PM5/1/20
to QuadStick
There are too many variables, so I couldn't say for sure what everyone else's problem is. But here's what I observed:
* I was able to reproduce the issue on both Windows 10 and the Nintendo switch
* I switched to a different quadstick. On both models I updated to the latest firmware. The second quadstick does not produce the issue.
At this point, I think there's just something wrong with the joystick on my QS. Fred, unless you can think of something, I'm going to send it back for repairs. I also made a video so you can see the problem.
On Wednesday, December 11, 2019 at 1:28:09 PM UTC-5, Akewz wrote:
Fred Davison
May 1, 2020, 9:00:56 PM5/1/20
to Dan NH, QuadStick
It would helpful to see a video.
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Dan NH
May 2, 2020, 12:27:52 PM5/2/20
to QuadStick
I sent you the video privately.
On Wednesday, December 11, 2019 at 1:28:09 PM UTC-5, Akewz wrote:
No Hand
May 2, 2020, 12:57:32 PM5/2/20
to QuadStick
I have exactly the same problem as you but on the x axis. It is a bit less common for me. on average, once every 2-5 minutes
W dniu środa, 11 grudnia 2019 19:28:09 UTC+1 użytkownik Akewz napisał:
Dan NH
May 2, 2020, 3:34:20 PM5/2/20
to QuadStick
I shared with "no hand" the video to see if he is having the same problem. He is.
On Wednesday, December 11, 2019 at 1:28:09 PM UTC-5, Akewz wrote:
Fred Davison - QuadStick
May 4, 2020, 2:32:41 AM5/4/20
to QuadStick
I've posted a firmware update to test a fix for this. Build 2280.
This problem originally was reported as a mouse problem and I've always looked there for the bug. Since you said you've seen it on a console, I looked earlier in the code and think I found it.
No Hand
May 4, 2020, 3:29:44 AM5/4/20
to QuadStick
Thank you, I'm testing it already.
W dniu środa, 11 grudnia 2019 19:28:09 UTC+1 użytkownik Akewz napisał:
Dan NH
May 4, 2020, 1:03:31 PM5/4/20
to QuadStick
I tried it, my issue persists.
On Wednesday, December 11, 2019 at 1:28:09 PM UTC-5, Akewz wrote:
No Hand
May 5, 2020, 6:49:25 AM5/5/20
to QuadStick
I think it's working properly. I haven't freezing since yesterday.
W dniu środa, 11 grudnia 2019 19:28:09 UTC+1 użytkownik Akewz napisał:
No Hand
May 8, 2020, 3:47:42 PM5/8/20
to QuadStick
This problem has been fixed, thanks.
But another problem in my second QS I wrote about a few months ago still occurs. Can this problem also be caused by a code bug?
W dniu środa, 11 grudnia 2019 19:28:09 UTC+1 użytkownik Akewz napisał:
Fred Davison
May 8, 2020, 4:06:50 PM5/8/20
to No Hand, QuadStick
That looks like a hardware problem.
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No Hand
May 14, 2020, 6:40:51 AM5/14/20
to QuadStick
After installing new software, I often can't load the QS profile
Fred Davison
May 14, 2020, 12:28:50 PM5/14/20
to No Hand, QuadStick
I don't understand what "can't load the QS profile" means.
QMP won't copy a CSV file to the flash drive?
The side tube doesn't start the file-select function?
The file-select functions does not select the correct file?
You can't "load", in either of two meanings above, one file but not another?
It is helpful for problem descriptions to include things you did, and things you saw.
Print out a current list of CSV files with the "Print file list" button to make sure you are selecting the correct file.
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