Problems

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Kasey Christensen

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Feb 4, 2016, 10:36:34 PM2/4/16
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So this afternoon I was playing on my PlayStation 4 and all of a sudden the quadstick wouldn't interact with my PlayStation so I unplugged my quadstick and the Cronus from the PlayStation together and plugged it back in. Still it wouldn't work. So after that I powered my PlayStation all the way off and restarted. Still nothing. So I have my mom unplug the quadstick from the quadstick and she also unplugged the lip switch by accident. After everything was re-plugged in it seemed to work fine. Unfortunately I started playing don't starve and wanted to utilize my map which requires the use of the touchpad. https://docs.google.com/spreadsheets/d/1iFgpLvONJcUPvVdBk3qSVkBvHuM9Xwil2pwYQ5lUGyk/edit?usp=sharing This is the profile I have been using for the game I was playing. No matter what profile I use when I tried to utilize the touchpad it brings up the share menu on the PlayStation even though I have removed the inputs on the profile that bring up the share menu. Do you think it is the quadstick, the CronusMax or do you think it could be the PlayStation?

Fred Davison

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Feb 4, 2016, 11:56:27 PM2/4/16
to Kasey Christensen, QuadStick
Is the PS4 Crossover Essentials Gamepack running?  That is what remaps the share button to the touchpad.

You may have inadvertently changed the slot number (right puff soft) or the button got pushed on the CronusMax



 

Kasey Christensen

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Feb 5, 2016, 12:17:39 AM2/5/16
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I will check that tomorrow. I'm not sure if it resets every time you turn the PlayStation off or if my mom hit the button are not. Thanks for the quick reply.

Fred Davison

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Feb 5, 2016, 12:31:32 AM2/5/16
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There is a setting in the CronusPro options called "slot recall", make sure that is on, otherwise it will always start with no slot running.   If you want to be able to change the slot running the CM, turn on "Enable remote control of slot switch on device", then a "right puff soft" will rotate through the game pack slots

Kasey Christensen

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Feb 5, 2016, 5:56:05 PM2/5/16
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Yeah so that was the problem. I didn't realize that the profile got switched on the Cronus Max. Also I already had slot recall selected on there. Thanks for the help Fred.

Kasey Christensen

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Feb 7, 2016, 3:07:39 AM2/7/16
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So I'm still having problems where the quadstick will stop working after a random amount of time. The only way I can get it to work is to have someone unplug either the CronusMax, unplug the quadstick, or or switch the slot PlayStation that the Cronus Max plugged into my need to start using full crossover support for this to stop happening?

jeffrey zaragoza

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Feb 7, 2016, 6:45:02 AM2/7/16
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Not sure if you already tried this but have you checked your settings within the cronusMax program

Always make sure your devices are updated

Sometimes the most problematic ones are the simplest

image.png

jeffrey zaragoza

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Feb 7, 2016, 6:49:16 AM2/7/16
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jeffrey zaragoza

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Feb 7, 2016, 6:59:57 AM2/7/16
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Read the last paragraph of this picture , seems like the new update makes it to where you connect your PS four wired controller first then switch it with the quad stick to have full support of the PS four controller, so the box in options within Kronos Max That gives the 10 mKnute restart needs to be uncheaked
image.png

Fred Davison

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Feb 7, 2016, 10:30:36 AM2/7/16
to jeffrey zaragoza, Kasey Christensen, QuadStick

Make sure your cronusmax firmware is up to date. 1.07 or 1.20. Many still come with 1.0.
Re-read the support article on the website for how to use the PS4. Make sure you understand the difference between the ways to hook it up.
The behavior you report is consistent with connecting it for partial crossover mode but not setting the corresponding option.

Partial crossover mode does not require a dualshock 4 at all.

Full crossover mode requires a hub and a DS4

Kasey Christensen

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Feb 7, 2016, 6:08:08 PM2/7/16
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I have firmware 1.20 installed and partial crossover support selected and everything from what I remember. However I just set up my quadstick as full crossover support and it still stopped working.


On Thursday, February 4, 2016 at 9:36:34 PM UTC-6, Kasey Christensen wrote:

Fred Davison

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Feb 7, 2016, 6:20:36 PM2/7/16
to Kasey Christensen, QuadStick
When you say "stopped working", what exactly are you seeing and hearing? 

Does the quadstick still make clicking, squealing and beeping sounds, with the leds flashing when you sip and puff, but the PS4 does not react?  If so, the problem is probably in the Cronus Max, not the quadstick.  You can check the quadstick out using a PC.

Could you be switching to one of the mouse modes?


Kasey Christensen

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Feb 7, 2016, 9:11:44 PM2/7/16
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I'm pretty sure it's the Cronus Max. I'm able to switch modes and it makes all the noises but no input seems to make it to the PlayStation.

Kasey Christensen

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Feb 7, 2016, 9:34:45 PM2/7/16
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So if I decide to hook up using the full crossover support do I need to uncheck partial crossover support in the menus when programming the Cronus Max?


On Thursday, February 4, 2016 at 9:36:34 PM UTC-6, Kasey Christensen wrote:

jeffrey zaragoza

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Feb 7, 2016, 10:18:26 PM2/7/16
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Yes it says it in the manule

jeffrey zaragoza

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Feb 7, 2016, 10:31:37 PM2/7/16
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I may be wrong but from what I read on this thread ... It doesn't say how you actually set up for your ps4

I'm just going to write down how to set it up just because I met a lot of people who have this problem


( this is for any game console)

1. Plug in your cronusMax to your gaming device

2. Plug-in the regular wired controller for the consol to the cornus max

3. The Kronos Max should start recognizing the controller that was connected, and essentially copy/memorize the button mapping of the wired controller

4. Disconnect the wired controller but not the cronusMax or else you have to do the steps all over

5. Connect your quadstick to the cronusMax

7. Wait for the quad stick to load up completely

6. your quad stick should be ready to use

( every time the cronusMax is disconnected or the console is turned off, is when you have to do the steps every time)

jeffrey zaragoza

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Feb 7, 2016, 10:36:10 PM2/7/16
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I also believe , while on the cronusMax program, .....when switching the options on the cronusMax you always have to click "program device" so the options can save on the cronus max, even though you didn't edit any mod Scripts

Fred Davison

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Feb 7, 2016, 11:21:21 PM2/7/16
to jeffrey zaragoza, Kasey Christensen, QuadStick
What Jeffrey is describing, connecting the original controller, then removing it and plugging in the quadstick, can be used for the XBox One or 360 consoles, but not the PS4.

For full Crossover on the PS4, uncheck the partial crossover option, make sure the protocol is set to Automatic.  Options are saved automatically.

Plug the CM into the PS4, plug a USB Hub into the CM.  In the official instructions they talk about using specific ports on the USB hub for both the Dual Shock 4 and the quadstick but I have found that you can just try it if it does not work*, reverse the order of the USB connections in to the hub.  The DS4 also needs to be OFF.  If it is on, it will prevent the CM from connecting.  You can force the DS4 to turn off by holding the PS button for ten seconds.

*the quadstick goes through a series of led flashes and then the #5 red led will light when the USB connection is started, followed by the #2 and #4 red leds when the host (the CM) responds.  Then it goes to #1 purple.  If it stops at the #5 red led, then reverse the order of the USB connections on the hub.  If it still sticks at #5, check that the DS4 is off and that its USB cable is good.

Kasey Christensen

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Feb 8, 2016, 12:27:25 AM2/8/16
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All right. So I have for the most part had good success with partial crossover support on the PlayStation 4 until recently. I think from now on I'm going to use full crossover support utilizing suggestions that Fred has offered. Another question I have is; in options under the device tab, should I enable dualshock 4/wiimote Bluetooth searching? Not sure if that would affect gameplay or not. Thanks for all the help guys, I really appreciate it.

On Thursday, February 4, 2016 at 9:36:34 PM UTC-6, Kasey Christensen wrote:

Fred Davison

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Feb 8, 2016, 12:37:49 AM2/8/16
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That setting is for using a bluetooth adapter with the cronusmax.  I has no effect on wired configurations.

Kasey Christensen

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Apr 5, 2016, 3:03:43 AM4/5/16
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Alright so I ran into some new problems. I was creating some profiles https://docs.google.com/spreadsheets/d/19SYUb33riRGNn_lvEPc9ssBauy5iEEpi01P8DCwhRNQ/edit?usp=sharing and https://docs.google.com/spreadsheets/d/1Tv0MNQ8sThRF9pFFddka7QLS1QAs_z35xu8zI0grtBA/edit?usp=sharing. Everything was working fine, I had downloaded the Division2.csv file through QMP. I then made the 4 kings casino profile using https://docs.google.com/spreadsheets/d/142Em6Lyr8zT0f3RNI1rjBw92MQWpehcOAuvU6sHzxds/edit?usp=sharing and renamed the profile as it is now. I made changes to my joystick range of motion and click save prefs.csv to quad stick and then went to download the 4 kings profile but when I click download it didn't show up. I've tried downloading it and saving the file directly to the quad state as well and it says the file or drive is corrupted and unreadable. Now looking both at QMP and the quadstick drive folder, prefs.csv is no longer there and I'm unable to download it as well. Please help. I will have to wait till tomorrow to even check if I am able to play on my PlayStation at all.

On Thursday, February 4, 2016 at 9:36:34 PM UTC-6, Kasey Christensen wrote:

jeffrey

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Apr 5, 2016, 3:06:16 AM4/5/16
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Can you download the files I put in this exact form just a couple messages up

jeffrey

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Apr 5, 2016, 3:10:15 AM4/5/16
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I'm sorry my bad it's another form give me a sec

jeffrey

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Apr 5, 2016, 3:13:55 AM4/5/16
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https://groups.google.com/forum/m/#!topic/quadstick/LwUIZFm-_xU Click on the link and scroll to my name there are two files there just drag-and-drop to court sick hopefully it fixes it

Kasey Christensen

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Apr 5, 2016, 4:22:32 AM4/5/16
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No, unfortunately I can't download anything to the quad stick anymore. When I start up the quad state program this is what displays in the bottom left box. 
Version: 1.04
QuadStick prefs.csv not found.  Using default values
QuadStick drive letter: G:
QuadStick Game Controller interface successfully opened

I don't know what happened but I think my quad stick got corrupted. I might need to send it back to Fred or maybe with some help I could format the quad stick and start over from the beginning and maybe that would fix it

On Thursday, February 4, 2016 at 9:36:34 PM UTC-6, Kasey Christensen wrote:

jeffrey

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Apr 5, 2016, 4:57:11 AM4/5/16
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Very sorry to hear that but what I meant was the drag-and-drop by downloading it manuley .
Go to my computer icon open it then open quadstick and copy files inside ( not using QMP). Hope it is fixed soon

jeffrey

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Apr 5, 2016, 5:02:07 AM4/5/16
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image.png
image.png

Kasey Christensen

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Apr 5, 2016, 5:35:30 AM4/5/16
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Tried it

jeffrey

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Apr 5, 2016, 5:39:01 AM4/5/16
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Darn, sorry Fred probably knows what's wrong . Can I ask you question? May I use your script so I can base my Diffision off of it

jeffrey

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Apr 5, 2016, 5:39:17 AM4/5/16
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Division game

Kasey Christensen

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Apr 5, 2016, 5:44:35 AM4/5/16
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jeffrey

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Apr 5, 2016, 5:48:40 AM4/5/16
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Thanks

jeffrey

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Apr 5, 2016, 5:49:33 AM4/5/16
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How good you play as in limitations

Kasey Christensen

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Apr 5, 2016, 5:57:58 AM4/5/16
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I'm all right. I just take my time doing the missions.

Fred Davison

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Apr 5, 2016, 12:29:52 PM4/5/16
to Kasey Christensen, jeffrey, QuadStick
You guys were busy last night!

Don't worry Kasey, you won't have to send it back to get the flash drive sorted out.


"tried downloading it and saving the file directly to the quad state as well and it says the file or drive is corrupted and unreadable."

I suspect what happened was the quadstick was unplugged while files were still open and not completely written to the drive.  Anyway, that is one way its removable drive can be corrupted.  When writing new files to the quadstick, give it a couple of seconds to finish before unplugging it from the PC and plugging it into the CronusMax.  To recover, we need to reformat the quadstick flash and there are several ways to do that, try them in the following order until you can :
  1. In the QMP Firmware tab, try loading any different version of the firmware. 
    • A side effect is it will reformat the drive. 
    • Once it is done, you should be able to load in Default Configuration and Default Preferences, then RESTART QMP, then go from there. 
  2. If #1 does not work, when the quadstick is powering up, all five purple LEDs flash several times, then it goes through them individually in both colors.  During the time all the LEDs are flashing, if the push switch is closed (the switch built into the base of the joystick that is used for L3/R3 on a regular controller), and held until the end of the flashing, the quadstick will come up in a Boot Loader mode. 
    • Boot loader mode causes all the LEDs to go Red. 
    • A side effect is it will reformat the drive and leave it blank. 
    • So we enter Boot Loader mode and then either wait a minute for it to time out or cycle power and the quadstick will have a freshly formatted and blank flash drive. 
    • Pushing that switch yourself is very difficult, which is why we don't use in the configuration profiles, so you'll need to have someone do it for you.
    • Restart QMP and download Default Preferences and Default Configuration and RESTART QMP.
  3. There is a third way, but I'd like to do that over a Teamviewer session.  It involves manually reformatting the drive using Windows and then directly copying a new copy of the firmware into the flash.
  4. The Boot Loader can be used, but again, I would need to do that over Teamviewer.
  5. If none of these work, there are still ways to recover it, but it would need to come back here or use a special cable and some software.

Once this is straightened out, check in Device Manager that the quadstick is set for "Quick removal".  Find it under Disk drives and double click then check the Policies.


Inline image 1


Kasey Christensen

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Apr 5, 2016, 6:08:32 PM4/5/16
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Thanks Fred I think it fixed it. I'm now able to download profiles on the quad stick again. I will let you know if everything is working properly once I test it on the PlayStation. My only guess at what went wrong is that maybe I tried to save a profile and save prefs.csv at the same time. I don't know how the problem could've come up since I haven't unplugged it until I tried your suggestions. Thanks again for the help.

Kasey Christensen

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Apr 5, 2016, 6:48:00 PM4/5/16
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Looks like everything works great. Thanks Fred

Fred Davison

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Apr 5, 2016, 7:50:20 PM4/5/16
to Kasey Christensen, QuadStick
Thanks for letting me know.  If you can ever reproduce the problem, let me know you did it and maybe I can come up with a way to prevent it.

I could write protect the flash drive except when the QMP is downloading to it

Kasey Christensen

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Apr 5, 2016, 9:17:38 PM4/5/16
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Will do.

Kasey Christensen

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Apr 8, 2016, 7:17:44 PM4/8/16
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Hey Jeffrey what is your PSN name? I'll play with you sometime.

jeffrey

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Apr 9, 2016, 2:33:25 AM4/9/16
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Darn I don't have a PlayStation I only have Xbox 360 and PC :(
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