
Make sure your cronusmax firmware is up to date. 1.07 or 1.20. Many still come with 1.0.
Re-read the support article on the website for how to use the PS4. Make sure you understand the difference between the ways to hook it up.
The behavior you report is consistent with connecting it for partial crossover mode but not setting the corresponding option.
Partial crossover mode does not require a dualshock 4 at all.
Full crossover mode requires a hub and a DS4
I'm just going to write down how to set it up just because I met a lot of people who have this problem
( this is for any game console)
1. Plug in your cronusMax to your gaming device
2. Plug-in the regular wired controller for the consol to the cornus max
3. The Kronos Max should start recognizing the controller that was connected, and essentially copy/memorize the button mapping of the wired controller
4. Disconnect the wired controller but not the cronusMax or else you have to do the steps all over
5. Connect your quadstick to the cronusMax
7. Wait for the quad stick to load up completely
6. your quad stick should be ready to use
( every time the cronusMax is disconnected or the console is turned off, is when you have to do the steps every time)
Once this is straightened out, check in Device Manager that the quadstick is set for "Quick removal". Find it under Disk drives and double click then check the Policies.
