QLab 2 licence deletion issue

[Dominic Hargreaves]

Hi,

I took my (non-rental) Pro Audio licence with me to a theatre's mac
to run a two night show. As it was only needed for a couple of days,
I didn't run through the authorization process (the machine isn't
internet-connected) but as a result when I was tidying up last night
there didn't seem to be a way to delete the licence. What should I be
doing in this situation? I can probably get brief access to the
computer to sort it out, but would I have to go through the authorization
to be able to delete it? Is there a reason there's no option to delete
at the pre-authorization stage? Also, what happens after the grace period
expires; does the licence self-destruct, or does it just become inactive?

Cheers,
Dominic.

--
Dominic Hargreaves | http://www.larted.org.uk/~dom/
PGP key 5178E2A5 from the.earth.li (keyserver,web,email)

[Chris Ashworth]

. What should I be
> doing in this situation? I can probably get brief access to the
> computer to sort it out,

If at all possible, yes. It will need Internet access. If this is impossible email us.

> but would I have to go through the authorization
> to be able to delete it?

Yes.

> Is there a reason there's no option to delete
> at the pre-authorization stage?

Otherwise it would not be necessary to authorize a license, as one could install, use during the week grave period, delete, repeat.

> Also, what happens after the grace period
> expires; does the licence self-destruct, or does it just become inactive?

Becomes inactive.

Sorry for the confusion on how it works,

Chris

[Dominic Hargreaves]

Not at all - it all makes perfect sense as you've explained :)
I'll arrange to get access to sort it out.