Qlab Remote Help

Owen Sahnow

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Feb 4, 2016, 5:17:51 PM2/4/16

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Hello,

I need help getting Qlab Remote to connect to my show file. The Ipad I am using and the Computer are on the same network, but they have different I.P. addresses. They are not automatically connecting because they are on the same network AND they won't connect when I manually type in the I.P. address. I have gotten them to connect in the past (About a year ago) and I'm not sure how to fix it. Any help would be much appreciated. Thanks!

micpool

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Feb 4, 2016, 5:25:29 PM2/4/16

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The IP addresses are meant to be different. If you are assigning them manually then they should probably be the same apart from the last set of digits.

Make sure OSC controls are enabled on the workspace you are connecting to.

Mic

Owen Sahnow

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Feb 4, 2016, 5:41:41 PM2/4/16

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It didn't seem to work

Andy Lang

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Feb 4, 2016, 5:51:27 PM2/4/16

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Hi Owen,

How are you connecting the computer and iPad together? Is this a wider network they’re connected to, or one that you’ve created specifically for using QLab/QLab Remote. If you’re using a wider network, it’s likely that whoever administers that network has ports 53000 and 53001, which QLab Remote uses to communicate, blocked.

We generally recommend getting your own wifi router and creating a dedicated network just for QLab, both to avoid this sort of issue, and to ensure maximum bandwidth and minimize interference. For the best performance, we recommend a wired connection from the computer to the router, with the only wireless link being to the iOS device.

Let us know if there’s anything else we can help with, and have an awesome Thursday!

-Andy

—
Andy Lang
@SoundGuyAndy
sup...@figure53.com

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