Qlab Crashing

peterdaw...@gmail.com

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Jun 28, 2013, 12:21:49 PM6/28/13

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Tonight we previewed and had Qlab crash 4 times. I don't have logs unfortunately because they weren't at the forefront of our minds when crashing occurred (switching to back up whilst relaunching much higher). We are running 2 projectors, a USB computer Cam, midi cues for lighting and audio over firewire (echo audiofire 8). The weird thing is that the crashes are usually only when audio is in use and not any of the vision. The most audio files that are ever in use is perhaps 8. OS is 10.8.4, mac mini Dual core i7 2.7GHz with 8 gig of ram and 7200rpm drive. Does anyone have any suggestions as to what may have caused this? I did have a few crashes earlier in the day but that seemed to be when my external hard drive was on the desktop which apparently can affect performance in Mountain Lion (i'm still in snow leopard land) or when I was stopping all cues and firing the next cues I wanted to hear straight away.

Would running the show files off an external drive be of high importance and/or value? Is there any reason the audiofire could be the cause? Does Qlab 3 have issues with different sample rate files (I might have the occassional 44.1 but most are 48k)?

Christopher Ashworth

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Jun 28, 2013, 2:06:42 PM6/28/13

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Hi Peter,

Apologies for these troubles. I'd recommend trying the most recent beta, as it fixes a lot of crash bugs:

http://figure53.com/temp/QLab-3.0.6-b6.zip

As mentioned in my last email, we're pushing hard to get the "official" 3.0.6 out soon, although I want to see if I can get one more bug fix in before we do so.

Best,
Chris

peterdaw...@gmail.com

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Jun 28, 2013, 10:06:30 PM6/28/13

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Hi Chris,

Thanks. We might give it a try. We're considering swapping machine but I'm not entirely convinced that it won't be futile.

I've had a chance to sleep on it. Has there been any reports of shows crashing after bundling? I realised this morning that perhaps each time we've had major crashing going on that we've bundled the workspace just prior and opened the new session. The crashing stops once we've been through the show throughout the day.