Light and video mapping

[Flashkes Hila]

Hi, I have a theater show combine 1 projector. Sound and light. When I want to check before the show only the video mapping some of the video (have a red X) and I can’t make the video mapping. I can do that only when I connect the light together. 

Why and what should so do?  

Thanks, Hila

[Chris Ashworth]

Hi there Hila,

I don’t think we have quite enough information to understand what is happening — please email us at sup...@figure53.com with a copy of the workspace and a description of your computer and what video outputs it is connected to and we can try to troubleshoot more.

Best,

Chris