USB-C Causes audio delay?

[Ryan Albrecht]

Hello!  I am using w-lab 5 to run audio cues.  The Macbook plays the cues just fine out of its own speakers, but when I plug in the USB-C -? 1/4 inch cable and run it through a DI box to the mixing console, we experience intermittent delay.  Often, the first second or so of a cue fires correctly but plays no audio.  Anybody have any ideas? 

Thanks,

Ryan

[Esko Mattila]

Are you charging the Mack book trough same usb-c dock? Sometimes i have had problems with Dante, if I charge trough usb-c dock. Must be something to do with heat. 

Esko

Lähetetty iPhonesta

Ryan Albrecht <jryana...@gmail.com> kirjoitti 21.10.2023 kello 4.26:

Hello!  I am using w-lab 5 to run audio cues.  The Macbook plays the cues just fine out of its own speakers, but when I plug in the USB-C -? 1/4 inch cable and run it through a DI box to the mixing console, we experience intermittent delay.  Often, the first second or so of a cue fires correctly but plays no audio.  Anybody have any ideas? 

Thanks,

Ryan

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[Ryan Albrecht]

Good question, no not using that as the charging cable, have it plugged in through a dedicated brick.  All outputs for this macbook Air are USB-C, so I'm kinda stuck with that as an output. 

[Mike Andreas]

I have better luck with usb c to usba dongles. And use really good usb a to b cables

Sent from my iPhone by Mike Andreas 

On Oct 22, 2023, at 6:02 PM, Ryan Albrecht <jryana...@gmail.com> wrote:

Good question, no not using that as the charging cable, have it plugged in through a dedicated brick.  All outputs for this macbook Air are USB-C, so I'm kinda stuck with that as an output. 

To view this discussion on the web visit https://groups.google.com/d/msgid/qlab/ad9eb991-a05d-440c-be2b-ac5ac3d99262n%40googlegroups.com.

[Weaselspoon]

I've had this problem with some equipment that turns itself off to save energy (domestic TVs or Bluetooth adapters for example). It takes a second for them to 'wake up' when you start sending signal again. Try sending a low level white noise all the time and see if that fixes the problem.

Not sure if that's what's wrong, but it does fit the symptoms.

Robert