Qlab 3 and Mavericks

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PJ Veltri

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Dec 21, 2013, 11:41:43 PM12/21/13
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So, I'm thinking about doing the upgrade to mavericks, did the compatibility issues get solved yet or should I hold off longer?

PJ

Chris Ashworth

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Dec 22, 2013, 5:31:13 AM12/22/13
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Not yet, I'm afraid. We're still looking for a workaround. 

(Note that as far as I know it's only this video playback issue that remains. If you're not using video I believe you're safe.)

(mobile)

Dave

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Dec 22, 2013, 6:45:27 AM12/22/13
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Hi,

I've searched the forum for a short description, but found none - so I ask:
What are the issues with Q3 and Mavericks?
I'm building a show now on a Macpro with 6 screens of video.....what are the isssues to look for?

Thanks

Dave

Patrick Spadrille

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Dec 22, 2013, 7:51:24 AM12/22/13
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I'm also on Mavericks with a show running videos. I don't have any problems. What shoud they be?

Dave "luckydave" Memory

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Dec 22, 2013, 9:05:45 AM12/22/13
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On Sunday, December 22, 2013 at 7:51 AM, Patrick Spadrille wrote:
I'm also on Mavericks with a show running videos. I don't have any problems. What shoud they be?


QLab 3 is compatible with Mavericks, since 3.0.12. We're currently tracking down one issue with video on multi-screen surfaces that's proving tricky to find, and therefore to fix. When you make a multi-screen surface, and add screens, video playback to that surface is choppy in Mavericks. There is a workaround, though, which is to use partial screens instead of the screen as a whole when you add them. That appears to use a slightly different rendering path, which gives much better performance. So, until we manage to resolve this issue, you're fine to use single-screen surfaces, and for multi-screen surfaces, use partial screens, and you should be covered.

Katharine Horowitz

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Feb 6, 2014, 11:17:09 AM2/6/14
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Any updates on this? I'm on the verge of updating - both my OS and to QLab 3.
-Kat

Andy Lang

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Feb 6, 2014, 12:56:22 PM2/6/14
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On Thu, Feb 6, 2014 at 11:17 AM, Katharine Horowitz
<k_hor...@comcast.net> wrote:
> Any updates on this? I'm on the verge of updating - both my OS and to QLab
> 3.

Hi Kat,

The graphics bug that luckydave mentioned is actually an OS bug in
10.9, and that we're working to get Apple to fix. In the meantime,
3.0.15 has a temporary workaround for this bug, so if you run into it,
email us at sup...@figure53.com and we'll tell you how to enable the
workaround.

(The workaround has a bit of a CPU load cost to it, which is why we've
made it a hidden setting.)

With that exception, QLab 3.0.15 is fully compatible with Mavericks,
so update away!

Best of luck,
Andy

Bob Fisher

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Feb 22, 2014, 12:31:17 PM2/22/14
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I have a mac book air with mavericks. I just loaded the most recent version of qlab

We cant get the videos to load in. We just get the rotating rainbow.

I have been rendering to MPEG... is that the problem? Or it is just the mavericks?

Audio seems to be working just fine.

On Saturday, December 21, 2013 10:41:43 PM UTC-6, PJ Veltri wrote:

Lucas Krech

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Feb 22, 2014, 12:48:08 PM2/22/14
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A macbook air is not built to be a media server. You should try an MBP or mini at the very least. 

-L

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Mike Post

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Feb 22, 2014, 12:51:22 PM2/22/14
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MPEG seems to be a problem which I think gets worse as the Mac evolves.  Id start by recoding the files to a Photo-JPEG or h.264 or another codec that;s better supported.

Sam Kusnetz

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Feb 22, 2014, 12:58:41 PM2/22/14
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On Feb 22, 2014, at 12:31 PM, Bob Fisher <devi...@gmail.com> wrote:

I have a mac book air with mavericks. I just loaded the most recent version of qlab

We cant get the videos to load in. We just get the rotating rainbow.

I have been rendering to MPEG... is that the problem? Or it is just the mavericks?

Bob

Can you be more specific? What do you mean MPEG? The formats that work best with QLab 3 are ProRes 422 LT, PhotoJPG, and H.264 for videos without transparency and ProRes 4444 for videos with transparency.

As an added bonus, ProRes looks a hell of a lot better than MPEG 2 and even somewhat better than MPEG 4, in my opinion.

Some other formats work, but not as well, and still others do not work at all even though they might work in QuickTime Player. This is because QLab 3 uses the AVFoundation framework to play video, which is the framework Apple has blessed as the way of the future, whereas QuickTime Player uses the QuickTime framework which is compatible with a broader range of formats but is also fraught with issues dating back to the early 90s.

I also second the commentary that a MacBook Air is probably not the right Mac for any heavyweight video work. The GPU isn’t particularly powerful, and perhaps more important there is no dedicated VRAM; system RAM is shared between the CPU and GPU. This is also true on many models of MacBook and the Mac Mini.

If you’re going to use a non-retina MacBook or a Mac Mini for video, you want to make sure you have at least 8 GB of RAM installed for the computer to make its best effort.

Cheerio
Sam
Sam Kusnetz
QLab Field Operative
s...@figure53.com

Andy Dolph

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Feb 23, 2014, 10:49:34 AM2/23/14
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Luckydave,

What do you mean by using "partial screens"?  does this mean its not possible to do edge blending with this workaround?

or is this all moot, and if I want to do a multi-screen surface, I should get ask for the details about turning on the "under the hood" workaround that was implemented recently.

Thanks!

Andy



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Dave "luckydave" Memory

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Feb 23, 2014, 10:52:35 AM2/23/14
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On Sunday, February 23, 2014 at 7:49 AM, Andy Dolph wrote:
if I want to do a multi-screen surface, I should get ask for the details about turning on the "under the hood" workaround that was implemented recently.

Yes. Write sup...@figure53.com, and we'll help you with it.
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