Qlab crash report

[Fernando Fortes]

Hello there!

Can someone just point me where is the Qlab crash log file?

I'm using 2.3.7 in a MacBook Pro 13" OSX 10.7.3 and I'm getting some beach balls with a very simple Qlist, with just audio (no videos), 5 channels and simple fade ins and outs.

I've just tried increasing the audio board buffer to sort it out.

Any help will be appreciated. Thanks!

Fernando Fortes

[Christopher Ashworth]

On Mar 20, 2012, at 3:02 PM, Fernando Fortes wrote:
>
> Can someone just point me where is the Qlab crash log file?
> I'm using 2.3.7 in a MacBook Pro 13" OSX 10.7.3 and I'm getting some beach balls with a very simple Qlist, with just audio (no videos), 5 channels and simple fade ins and outs.
> I've just tried increasing the audio board buffer to sort it out.

Hi Fernando,

Crash logs may be found at:

/Users/{your user name}/Library/Logs/CrashReporter/

I believe in Lion OS X hides the Library folder, so you would need to the "Go" --> "Go to Folder..." command from the finder.

You can enter:

~/Library/Logs/CrashReporter/

And it will automatically take you to your home library.

HOWEVER, it doesn't sound like you will have crash logs, because what you're describing is a hang.

You can write to sup...@figure53.com with the details of your setup and we can do our best to help track down whatever is happening.

Best,
Chris

[Fernando Fortes]

Thanks Chris, I will gonna send this in a minute...

Cheers!

Fernando Fortes

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[Fernando Fortes]

Thanks Chris, I will gonna send this in a minute...

Cheers!

Fernando Fortes

Em 20/03/2012, às 17:11, Christopher Ashworth escreveu:

[jasonc]

hi fernando,

this behavior is very similar to what i have experienced. see the thread, Re: [QLab] Re: QLab hangs: MBP / Lion / Motu Ultralite (original version, latest drivers) / X-Keys XK-24.

how are you triggering the cues?

jason

[Fernando Fortes]

Jason,

Thanks for your suggestion.

I'm using just space bar as GO, no external trigger at all.

Chris is taking a good look at this, thanks for your e-mail!

Fernando Fortes

mobile: 55.19.8153.9854

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skype: frfortes