Re: [QLab] audio not working

[Christopher Ashworth]

Hi Cynthia,

Can you provide some more information? e.g.:

What specific versions are you using?

What errors are you encountering? Red X's? Something else?

What specific steps have you tried, and at what specific points do they produce unexpected results?

When you say you "did the updates", what does that mean?


On Jan 28, 2013, at 4:02 PM, Cynthia <cynthia...@gmail.com> wrote:

> I'm very new to QLab. Ever since I did the updates, my older QLab program is not playing sound. Can anyone help?
> Thanks,
> Cynthia

[Cynthia]

Christopher, hi,

It's QLab 2.3.8. There are red X's next to each cue and no sound when I hit the space bar.

I'm not sure what the updates were, but I remember my friend telling me to NOT do the updates because they wouldn't work with the version she used to create this QLab (or I believe that's what she said--I've not been able to reach her). Of course, I only remembered this after I hit "Update" or whatever.

Thanks so much--I hope this is the info you requested.

[Andrew Nagy]

If you hover over the red x's with your mouse it should give you some hint of what the problem is. 

Let us know what it says. 

Sent from my iPhone

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[Cynthia]

right...it doesn't have a "valid audio output device" so I went down to the Output Patch and there are no options other than "no output device" eight times.

[Angus Turner]

Have you double checked your output device is patched properly in the preferences? When you move computers and the like these become unpatched...

Thanks
Angus Turner
angus...@gmail.com

[raymond soly]

In Qlab go to Qlab workspace preferences and select a device for audio

Ray

[raymond soly]

On 2013-01-28, at 6:45 PM, Cynthia <cynthia...@gmail.com> wrote:

[Cynthia]

Thanks, everyone! The sound is back! I appreciate all your help...

Cynthia