Can't get internet access through Qiime Virtualbox

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Paul Blatchford

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Oct 7, 2013, 4:01:04 PM10/7/13
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Hello,

Despite following the instructions in the "Before You Start" folder about fixing internet access in the virtual box, I can't get the internet working from within the virtual box.  I assume this may have implications later in the analysis pipeline, so I'd better get it fixed....  Any suggestions?

Jai Ram Rideout

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Oct 7, 2013, 6:20:13 PM10/7/13
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Hi Paul,

Please send me the output of the following commands:

sudo lshw -c network
cat /etc/network/interfaces
ifconfig

Also, were you able to successfully install the guest additions to the virtual box?

Thanks,
Jai

On Mon, Oct 7, 2013 at 4:01 PM, Paul Blatchford <pblat...@gmail.com> wrote:
Hello,

Despite following the instructions in the "Before You Start" folder about fixing internet access in the virtual box, I can't get the internet working from within the virtual box.  I assume this may have implications later in the analysis pipeline, so I'd better get it fixed....  Any suggestions?

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Paul Blatchford

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Oct 7, 2013, 6:55:08 PM10/7/13
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Hi,

Output for "sudo lshw -c network" =

qiime@qiime-VirtualBox:~$ sudo lshw -c network
[sudo] password for qiime: 
  *-network               
       description: Ethernet interface
       product: 79c970 [PCnet32 LANCE]
       vendor: Hynix Semiconductor (Hyundai Electronics)
       physical id: 3
       bus info: pci@0000:00:03.0
       logical name: eth5
       version: 40
       serial: 08:00:27:91:48:48
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 32 bits
       clock: 33MHz
       capabilities: bus_master ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=pcnet32 driverversion=1.35 duplex=full ip=10.1.8.2 latency=64 link=yes maxlatency=255 mingnt=6 multicast=yes port=MII speed=100Mbit/s
       resources: irq:19 ioport:d020(size=32) memory:f0000000-f0000fff memory:f0080000-f00fffff

Output for "cat /etc/network/interfaces" = 

auto eth5
iface eth5 inet dhcp

Output for "ifconfig" =

eth5      Link encap:Ethernet  HWaddr 08:00:27:91:48:48  
          inet addr:10.1.8.2  Bcast:10.1.255.255  Mask:255.255.0.0
          inet6 addr: fe80::a00:27ff:fe91:4848/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:45683 errors:2 dropped:0 overruns:0 frame:0
          TX packets:366 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:3773195 (3.7 MB)  TX bytes:30730 (30.7 KB)
          Interrupt:19 Base address:0xd020 

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:16436  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

I didn't have any problems installing the virtual box guest additions (as far as I'm aware anyway!)

Thanks for your help,

Paul

Jai Ram Rideout

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Oct 8, 2013, 7:38:19 AM10/8/13
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Hi Paul,

That all looks correct- did you try restarting the virtual machine and then testing the internet connection? Once you've restarted the virtual machine, try running the following command from a terminal:


and send me the output.

-Jai

Paul Blatchford

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Oct 8, 2013, 4:34:30 PM10/8/13
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Hi Jai,

Yes, I tried restarting.  I've had the problem for weeks and have already started some analysis, but need to get it sorted before I progress.  Here is the output:

           => `qiime_tutorial-v1.5.0.zip'
Resolving thebeast.colorado.edu (thebeast.colorado.edu)... 128.138.93.17
Connecting to thebeast.colorado.edu (thebeast.colorado.edu)|128.138.93.17|:21... failed: Connection timed out.
Retrying.

  (try: 2) => `qiime_tutorial-v1.5.0.zip'
Connecting to thebeast.colorado.edu (thebeast.colorado.edu)|128.138.93.17|:21... failed: Connection timed out.
Retrying.

  (try: 3) => `qiime_tutorial-v1.5.0.zip'
Connecting to thebeast.colorado.edu (thebeast.colorado.edu)|128.138.93.17|:21... failed: Connection timed out.
Retrying.

  (try: 4) => `qiime_tutorial-v1.5.0.zip'
Connecting to thebeast.colorado.edu (thebeast.colorado.edu)|128.138.93.17|:21... failed: Connection timed out.
Retrying.

Cheers,

Paul

Jai Ram Rideout

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Oct 8, 2013, 4:44:57 PM10/8/13
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Hi Paul,

Thanks for the info. As this is more of a Linux/VirtualBox question (not really related to anything QIIME-specific), I recommend posting your question on the VirtualBox forum, or on a Linux/Ubuntu forum.

Here's a link to the VirtualBox forums:


Here's a couple of promising threads which also may be helpful:


Hope this helps,
Jai

Paul Blatchford

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Oct 8, 2013, 7:53:44 PM10/8/13
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Ok, will do.  Cheers,

Paul
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