Are you facing company file problems while running QuickBooks Desktop? If yes, then you might encounter one of the 6000 series errors, like QuickBooks error 6069. This error code can prevent users from running the QBW company file functions and can occur due to some main causes, like malware infection or bad hard drive sectors. If you encounter QuickBooks error code 6069, you can perform the resolution steps below to terminate the issue once and for all.
If you are unable to follow this detailed guide, and the solutions seem too challenging or difficult to perform, you can call our QB support team at 1-855-856-0042 to get direct help with the company file access problems in the app.
QuickBooks Desktop Error 6069: Main Reasons and FactorsThe following common causes and possible scenarios might lead to QuickBooks error message 6069 -
There is a malware or anti-virus infection in your system, which has affected QuickBooks and prevents it from running the company file functions.
There are Windows registry issues in the app, and essential registry files might be corrupted or have invalid, incorrect, or damaged entries.
Your QuickBooks Desktop app might be old, outdated, or incompatible, which can prevent users from accessing the latest QBW files in the app.
The disk or drive that stores QuickBooks Desktop might have insufficient space, and the sectors might be damaged, broken, or corrupted.
Your QuickBooks company file is replaced by another file with the same name in the directory, leading to access issues.
QuickBooks company file error 6069 can be effectively rectified by using the resolution steps given below -
Step 1 - Set Exceptions for QB in the Anti-Virus App from the Computer SectionYou can tackle QB error code 6069 by creating exceptions for QuickBooks in the following manner -
Open the AVG Anti-virus app and choose the Computer icon to hit the Settings tab, then select Add Exceptions from the Exceptions section.
Select File from the Exception Type tab and hit Browse to locate the QuickBooks Program File, followed by hitting OK and Yes to save the settings.
Issues while running the company file functions can be fixed by verifying the QBW file extension from the installation directory.
Open the QuickBooks File Directory from the File Manager window to choose the C Drive, then go to the Company File folder.
Choose the QBW Company File and right-click the file name to hit the Rename button, followed by changing the extension.
Replace the existing extension with QBW and save the file name, then rerun QuickBooks to check the status of the 6069 error message.