Scheduled reports and scheduling / review notices stopped functioning

[Kurtis Dekker]

Hi,

I noticed that my saved scheduled reports as well as scheduled service event / qc review notices have stopped functioning recently, without any changes made on the server (Windows Server 2025). Interestingly, I am seeing the same behaviour on a Ubuntu system (test system). 

When I try to define a report schedule rule there is no text appearing at the top of the scheduling window, and when I try to open a Report Schedule under the admin pages i get the following error:

AttributeError at /admin/reports/reportschedule/19/change/
'Recurrence' object has no attribute 'rrule'
Request Method: GET
Request URL: http://<SERVERNAME>/admin/reports/reportschedule/19/change/?_changelist_filters=o%3D3
Django Version: 4.2
Exception Type: AttributeError
Exception Value:
'Recurrence' object has no attribute 'rrule'
Exception Location: C:\deploy\qatrackplus\qatrack\reports\models.py, line 217, in __str__
Raised during: django.contrib.admin.options.change_view
Python Executable: C:\deploy\qatrackplus\.venv\Scripts\pythonservice.exe
Python Version: 3.12.10
Python Path:
['C:\\deploy\\qatrackplus',
 'C:\\deploy\\qatrackplus\\.venv\\Scripts',
 'C:\\Program Files\\Python312\\python312.zip',
 'C:\\Program Files\\Python312\\DLLs',
 'C:\\Program Files\\Python312\\Lib',
 'C:\\Program Files\\Python312',
 'C:\\deploy\\qatrackplus\\.venv',
 'C:\\deploy\\qatrackplus\\.venv\\Lib\\site-packages',
 'C:\\deploy\\qatrackplus\\.venv\\Lib\\site-packages\\win32',
 'C:\\deploy\\qatrackplus\\.venv\\Lib\\site-packages\\win32\\lib',
 'C:\\deploy\\qatrackplus\\.venv\\Lib\\site-packages\\pythonwin',
 'C:\\deploy\\qatrackplus\\.venv\\Lib\\site-packages\\setuptools\\_vendor',
 'C:/deploy/qatrackplus/.venv/',
 'C:/deploy/qatrackplus/.venv/Scripts',
 'C:/deploy/qatrackplus/']

wondering if anyone else has run into a similar issue. Emailing of non-scheduled items is still working (e.g. new service events and failing QC tasks), just the scheduled tasks seem to be broken suddenly.

[Nathan Smela]

Thanks for the notification. I've created an issue here: https://github.com/qatrackplus/qatrackplus/issues/837

Nathan

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[Kurtis Dekker]

Oh, thanks for doing that Nathan, I probably should have created the issue on Github myself.

Kurtis

[Nathan Smela]

No worries, happy to help. That's something we should have caught while testing.