Upgrade from 3.1.0 to 3.1.1.4

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Alan Fryer

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Jun 12, 2025, 11:08:40 AMJun 12
to QATrack+
Hi, 

When upgrading from version 3.1.0 to version 3.1.1.4 everything seems to go well until the line

python manage.py migrate

and i get the following error:

(qatrack31) PS C:\deploy\qatrackplus> python manage.py migrate
Traceback (most recent call last):
  File "C:\Program Files\Python39\lib\logging\config.py", line 385, in resolve
    found = self.importer(used)
  File "C:\deploy\venvs\qatrack31\lib\site-packages\concurrent_log_handler\__init__.py", line 69, in <module>
    from portalocker import LOCK_EX, lock, unlock
  File "C:\deploy\venvs\qatrack31\lib\site-packages\portalocker\__init__.py", line 4, in <module>
    from . import portalocker
  File "C:\deploy\venvs\qatrack31\lib\site-packages\portalocker\portalocker.py", line 18, in <module>
    import win32file
ImportError: DLL load failed while importing win32file: The specified procedure could not be found.

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "C:\Program Files\Python39\lib\logging\config.py", line 564, in configure
    handler = self.configure_handler(handlers[name])
  File "C:\Program Files\Python39\lib\logging\config.py", line 722, in configure_handler
    klass = self.resolve(cname)
  File "C:\Program Files\Python39\lib\logging\config.py", line 398, in resolve
    raise v
  File "C:\Program Files\Python39\lib\logging\config.py", line 385, in resolve
    found = self.importer(used)
  File "C:\deploy\venvs\qatrack31\lib\site-packages\concurrent_log_handler\__init__.py", line 69, in <module>
    from portalocker import LOCK_EX, lock, unlock
  File "C:\deploy\venvs\qatrack31\lib\site-packages\portalocker\__init__.py", line 4, in <module>
    from . import portalocker
  File "C:\deploy\venvs\qatrack31\lib\site-packages\portalocker\portalocker.py", line 18, in <module>
    import win32file
ValueError: Cannot resolve 'concurrent_log_handler.ConcurrentRotatingFileHandler': DLL load failed while importing win32file: The specified procedure could not be found.

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "C:\deploy\qatrackplus\manage.py", line 10, in <module>
    execute_from_command_line(sys.argv)
  File "C:\deploy\venvs\qatrack31\lib\site-packages\django\core\management\__init__.py", line 381, in execute_from_command_line
    utility.execute()
  File "C:\deploy\venvs\qatrack31\lib\site-packages\django\core\management\__init__.py", line 357, in execute
    django.setup()
  File "C:\deploy\venvs\qatrack31\lib\site-packages\django\__init__.py", line 19, in setup
    configure_logging(settings.LOGGING_CONFIG, settings.LOGGING)
  File "C:\deploy\venvs\qatrack31\lib\site-packages\django\utils\log.py", line 76, in configure_logging
    logging_config_func(logging_settings)
  File "C:\Program Files\Python39\lib\logging\config.py", line 809, in dictConfig
    dictConfigClass(config).configure()
  File "C:\Program Files\Python39\lib\logging\config.py", line 571, in configure
    raise ValueError('Unable to configure handler '
ValueError: Unable to configure handler 'auth'

can anyone help with this?

Cody Crewson

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Jun 17, 2025, 4:25:28 PMJun 17
to QATrack+
Which authentication agent are you using? Internal? Active Directory? 
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