same rig working in a computer and not in another

[Rudi Hammad]

hello,

this is the strangest thing I've seen. I delivered a rig to some animators and everything is working fine. Except for one animator that was saying that the rotation on the arms and legs are not working. We tried deleting the prefes, reinstaling maya, installing another fresh version of maya..and nothing. No script editor errors either.

Just imagin an ik arm rig  where in a computer only translation works, and in all the other computers both translation and rotation works.

Any idea what could be happening?

thanks

[Simon Payne]

Which version of Maya? Which service packs, any particular plugins or utilities in use and what are tge graphics cards in each machine?

Simon

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On 1 Dec 2021, at 14:09, Rudi Hammad <rudih...@gmail.com> wrote:



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[Rudi Hammad]

no plugins, and any maya. was having the issue. The animator formated his computer, reinstalled maya and voila. All working.

We suspect it might be animbot, but we are not sure. I'll let you know if it happens again after using animbot.