Tracer 5i Power Issue

[Chris Peterson]

Good Morning All,

This morning, while transferring/deleting older spectra to maintain performance of the unit, my Tracer 5i froze. I let it sit for about 30 minutes to see if it was a memory issue that would clear itself, but BIT crashed and I reset the unit. After reset, the unit itself will not fully boot (completely black screen, but the PC recognizes that something tried to connect). 

Anyone know of a hard-reset or other trick to get things back to normal? I have powered on/off the device, removed power supply for 5 minutes to see if that would help, but no joy. 

Thanks in advance for any assistance/insight you all can provide!

Chris