Hello
I do not have a good solution for this exact problem but when I was a phd student and having difficulties integrating an autosampler to my gcms and its software and I sought advice on a related forum someone resonded by asking if I had tried blu tak. I did not take them seriously at first but they said it worked for their HPLC. So after trying everything again and it still did not work properly I put s big gob of blu tak on the sampler and went home for the night. The next day I restarted the system ready for the good fight, but it just worked. Why I do not know, elfs, angels, or little blue fairies with sticky hands or perhaps IT took pity on me. Whatever it was, a bit of blu tak and taking an IT tech out to the pub and explaining why I really needed to have it my way did the job. Try both.
Jacob
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