S1PXRF software/computer compatibility problem

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TSmith

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Oct 25, 2012, 4:33:57 PM10/25/12
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Hi folks,

I think I have a computer/software compatibility problem. Harvard doesn't support the operating system of the HP laptop that came from Bruker with our analyzer (Windows Vista). I would ideally like to run the S1PXRF software on a computer connected to our intranet that gets regular backups, but I can't connect this HP laptop because Vista isn't supported. They are willing to install Harvard's security protocols, but they have to strip it down and reinstall everything. I'm ok with that if I can run the software on another laptop as a backup, but I haven't been able to do this successfully.

I installed the new SPX1 software on my Dell laptop (running Windows XP Professional), but I keep getting an error message when I try to set up and run the analyzer. When I click on the red button to turn it green I get this message.
"Run-time error '91': Object variable or With block variable not set"
When I hit the OK button, the program closes.

Any suggestions? Is it that our operating system is just too old?

Theresa Smith
Paper Conservator for Special Collections
Weissman Preservation Center
Harvard Library
90 Mt. Auburn St.
Cambridge, MA 02138

Aaron Shugar

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Oct 25, 2012, 4:36:12 PM10/25/12
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Did you download the latest version from the bruker-axs web site?  That's. Solved the issue for me. I run the unit on three different computers.  Good luck

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pant...@aol.com

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Oct 29, 2012, 2:39:44 AM10/29/12
to px...@googlegroups.com, Dennis...@bruker-elemental.net, Bruce....@bruker-elemental.net
Theresa
Call Bruker at 800 466 5323 hit 0 and ask for Dennis or service
Bruker software runs on all microsoft computers! alos for all Tracer owners our software is available on our website and can be down loaded any time.
He will get you running
 
Any one can contact Bruker at 800 466 5323 ( 509 783 9850) when they are having any issues with the Tracer hardware or software, THey will help you immediately(8:00 am to 5:00  pm pacific time) and if you have an internet connection they often will just log on to your computer and fix the issues while you watch  real time!
 
If you have any application questions any time just send me your pdz files and questions and I will help you, ususally with in 12 hours
 
Bruce....@bruker-elemental.net.  I now work with over 5000 users :)
Dr Bruce Kaiser
A brilliant old fellow seeking the Truth in every thing
Call him any time to discuss 509 528 7608
Or visit him in Salt Lake UT

 
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