Issue with "Forgot Password" Notifications in PWM After Adding New Active Directory

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Luis De los Santos

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Jun 2, 2025, 3:45:19 PMJun 2
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I added a new Active Directory to the PWM application, but when a user clicks "Forgot Password," the notification is only sent to their internal email address (e.g., @company.com) and not to their personal address (e.g., Gmail). How can I determine where the message is being blocked? I need both LDAP directories to work correctly with the "Forgot Password" notification.

robert...@uwrf.edu

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Jun 3, 2025, 8:51:05 AMJun 3
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Luis –

 

In the email templates (Settings -> Email -> Email Templates -> Forgotten Password Verification Email ) you can specify the attribute(s) for the notification. E.g. To: @LDAP:attrib2@,@LDAP:attrib2@

 

-Robert

Luis De los Santos

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Jun 8, 2025, 5:56:05 PMJun 8
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thanks 
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