Password Expiration Notification Job Status: sent 0 notices

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evaldas d

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Sep 15, 2021, 5:33:04 PM9/15/21
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Hello,

I have Password Expiration Notification job running but it is not sending any emails.
Could be smth missing in LDAP?

2021-09-16 00_29_08-Password Self Service.png

Jason Rivard

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Sep 15, 2021, 11:30:22 PM9/15/21
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Did u look at the logs?

evaldas d

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Sep 22, 2021, 11:31:30 AM9/22/21
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Hi,

Yes, but nothing related come up, especially around same time when process occurs, just sometimes have such:

2021-09-17T10:26:26Z, WARN , operations.PasswordUtility, {BMmyc,eda} error while forcing password expiration for user uid=,ou=,ou=People,dc=,dc=eu,dc=com (auth), error: javax.naming.NoPermissionException: [LDAP: error code 50 - Insufficient 'write' privilege to the 'passwordExpirationTime' attribute of entry 'uid=,ou=,ou=people,dc=,dc=eu,dc=com'. [IP] ]

2021-09-22T12:05:25Z, FATAL, servlet.AbstractPwmServlet, {9zqWP} unexpected error: 5034 ERROR_INVALID_FORMID (form nonce incorrect) [IP]

I was wondering maybe users in LDAP missing fields where info is written, or this is totally email sending service related?

Jason Rivard

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Sep 23, 2021, 12:52:16 PM9/23/21
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Have you tried setting the log level to trace?
Message has been deleted

evaldas d

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Nov 19, 2021, 12:26:31 PM11/19/21
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Thanks for clue, turned on logging to 6, noticed that pwm user cannot make changes to pwmdata, in LDAP missing rights to delete pwmData, so was not able to add new info.
Issue resolved sending notices/emails

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