Unable to read settings app-data from server, please reload page (RequestError: Unable to load /pwm/

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David Thornton

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Aug 26, 2014, 4:13:14 PM8/26/14

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Hey guys,

I'm having troubles getting off the ground with this package.

I'm reading

PWM Administration Guide - v1.7.0

https://docs.google.com/document/d/1BBHPcOUxZytrqncYFInTaY2PXgW5p1EmzwV8zcpspRg/edit#

It says roughly:

find the war file in the zip and drop it in the webapps dir. It should explode and get the app up and running.

I can do that and I did that , and I get the config page but then I get:

Unable to read settings app-data from server, please reload page (RequestError: Unable to load /pwm/public/rest/app-data/settings status: 500)

Is that a full OS path or relative to tomcat? Should the app not be creating that dir automatically? I thought maybe I had some sort of permission problem but it's all root. ( tomcat runs as root , and all the files are owned by root )

any quick tips on what I'm doing wrong would be greatly appreciated.

David Thornton

here is my log:

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Tue Aug 26 16:02:12 EDT 2014, ERROR, password.pwm.servlet.TopServlet, pwm error during page generation: 5034 ERROR_INVALID_FORMID [0:0:0:0:0:0:0:1/localhost]

Tue Aug 26 15:49:43 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: unknown protocol: ldap

Tue Aug 26 15:49:43 EDT 2014, FATAL, password.pwm.PwmApplication, check ldap proxy settings: 5017 ERROR_DIRECTORY_UNAVAILABLE ( error connecting as proxy user: unable to create connection: unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com))

Tue Aug 26 15:49:43 EDT 2014, DEBUG, null, unable to create connection: com.novell.ldapchai.exception.ChaiUnavailableException:unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Tue Aug 26 15:49:43 EDT 2014, DEBUG, null, error connecting to ldap server, will retry, unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Tue Aug 26 15:49:42 EDT 2014, WARN , null, unable to reach ldap server ldaps://ldap.example.com:636

Tue Aug 26 15:45:52 EDT 2014, ERROR, password.pwm.VersionChecker, 5054 ERROR_UNREACHABLE_CLOUD_SERVICE (unable to reach version check service 'https://pwm-cloud.appspot.com/rest/pwm/current-version', error: Network is unreachable)

Tue Aug 26 15:42:08 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: unknown protocol: ldap

Tue Aug 26 15:42:08 EDT 2014, FATAL, password.pwm.PwmApplication, check ldap proxy settings: 5017 ERROR_DIRECTORY_UNAVAILABLE ( error connecting as proxy user: unable to create connection: unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com))

Tue Aug 26 15:42:08 EDT 2014, DEBUG, null, unable to create connection: com.novell.ldapchai.exception.ChaiUnavailableException:unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Tue Aug 26 15:42:08 EDT 2014, DEBUG, null, error connecting to ldap server, will retry, unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Tue Aug 26 15:42:07 EDT 2014, WARN , null, unable to reach ldap server ldaps://ldap.example.com:636

Tue Aug 26 14:54:57 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: unknown protocol: ldap

Tue Aug 26 14:54:57 EDT 2014, WARN , password.pwm.PwmApplication, pwm configuration has been modified since last startup

Tue Aug 26 14:54:57 EDT 2014, INFO , password.pwm.PwmApplication, PWM v1.7.1 b1232 (Release) open for bidness! (4m:17s)

Tue Aug 26 14:54:56 EDT 2014, ERROR, password.pwm.VersionChecker, unable to retrieve current version data from cloud: java.lang.NumberFormatException: For input string: ""

Tue Aug 26 14:54:56 EDT 2014, ERROR, password.pwm.VersionChecker, 5054 ERROR_UNREACHABLE_CLOUD_SERVICE (unable to reach version check service 'https://pwm-cloud.appspot.com/rest/pwm/current-version', error: Network is unreachable)

Tue Aug 26 14:50:44 EDT 2014, INFO , password.pwm.wordlist.SharedHistoryManager, open with 0 words (23ms), maxAgeMs=28d, oldestEntry=4d:22h:23m

Tue Aug 26 14:50:44 EDT 2014, INFO , password.pwm.PwmApplication, debug info:, memfree=260761192, memallocd=436731904, memmax=1836056576, threads=18

Tue Aug 26 14:50:44 EDT 2014, INFO , password.pwm.PwmApplication, loaded pwm global password policy: PwmPasswordPolicy: {MinimumLowerCase=0, MinimumSpecial=0, MaximumUpperCase=0, MaximumNumeric=0, MaximumOldChars=0, EnableWordlist=true, MinimumLifetime=0, RegExMatch=, MinimumUnique=0, MinimumNonAlpha=0, DisallowedAttributes=[cn, givenName, sn], DisallowCurrent=true, MinimumStrength=0, AllowNumeric=true, ChangeMessage=, MinimumAlpha=0, MaximumLowerCase=0, AllowSpecial=true, ADComplexity=false, MaximumLength=64, MaximumRepeat=0, AllowFirstCharNumeric=true, MinimumLength=2, MaximumSequentialRepeat=0, AllowLastCharSpecial=true, MinimumNumeric=0, MaximumAlpha=0, RegExNoMatch=, MaximumNonAlpha=0, MaximumSpecial=0, MinimumUpperCase=0, AllowFirstCharSpecial=true, DisallowedValues=[password, test], AllowLastCharNumeric=true}

Tue Aug 26 14:50:44 EDT 2014, INFO , password.pwm.PwmApplication, using '6717195D70754B18' for instance's ID (instanceID)

Tue Aug 26 14:50:44 EDT 2014, INFO , password.pwm.PwmApplication, loaded configuration:

pwm.selfURL=ldap://ugo-dsp-ldap-01.ugo-wallet.com:398/

ldap.promiscuousSSL=true

pwm.securityKey=**removed**

Tue Aug 26 14:50:44 EDT 2014, INFO , password.pwm.PwmApplication, initializing pwm

Tue Aug 26 14:47:13 EDT 2014, INFO , password.pwm.wordlist.SharedHistoryManager, open with 0 words (1ms), maxAgeMs=28d, oldestEntry=4d:22h:20m

Tue Aug 26 14:47:13 EDT 2014, INFO , password.pwm.PwmApplication, using '6717195D70754B18' for instance's ID (instanceID)

Tue Aug 26 14:47:13 EDT 2014, INFO , password.pwm.PwmApplication, debug info:, memfree=239326384, memallocd=340787200, memmax=1836056576, threads=33

Tue Aug 26 14:47:13 EDT 2014, INFO , password.pwm.PwmApplication, loaded pwm global password policy: PwmPasswordPolicy: {MinimumLowerCase=0, MinimumSpecial=0, MaximumUpperCase=0, MaximumNumeric=0, MaximumOldChars=0, EnableWordlist=true, MinimumLifetime=0, RegExMatch=, MinimumUnique=0, MinimumNonAlpha=0, DisallowedAttributes=[cn, givenName, sn], DisallowCurrent=true, MinimumStrength=0, AllowNumeric=true, ChangeMessage=, MinimumAlpha=0, MaximumLowerCase=0, AllowSpecial=true, ADComplexity=false, MaximumLength=64, MaximumRepeat=0, AllowFirstCharNumeric=true, MinimumLength=2, MaximumSequentialRepeat=0, AllowLastCharSpecial=true, MinimumNumeric=0, MaximumAlpha=0, RegExNoMatch=, MaximumNonAlpha=0, MaximumSpecial=0, MinimumUpperCase=0, AllowFirstCharSpecial=true, DisallowedValues=[password, test], AllowLastCharNumeric=true}

Tue Aug 26 14:47:13 EDT 2014, INFO , password.pwm.PwmApplication, initializing pwm

Tue Aug 26 14:47:13 EDT 2014, INFO , password.pwm.PwmApplication, loaded configuration:

pwm.selfURL=ldap://ugo-dsp-ldap-01.ugo-wallet.com:398/

ldap.promiscuousSSL=true

pwm.securityKey=**removed**

Tue Aug 26 14:47:12 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: no protocol: [UNCONFIGURED_URL]

Tue Aug 26 14:47:12 EDT 2014, WARN , password.pwm.PwmApplication, shutting down

Tue Aug 26 14:47:12 EDT 2014, INFO , password.pwm.config.ConfigurationReader, saved configuration ldap.promiscuousSSL=true, pwm.securityKey=**removed**, pwm.versionCheck.enable=true, pwm.publishStats.enable=true, pwm.selfURL=ldap://ugo-dsp-ldap-01.ugo-wallet.com:398/

Tue Aug 26 14:47:12 EDT 2014, INFO , password.pwm.ContextManager, configuration file modification has been detected

Tue Aug 26 14:47:12 EDT 2014, INFO , password.pwm.ContextManager, beginning application restart

Tue Aug 26 14:45:45 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: no protocol: [UNCONFIGURED_URL]

Tue Aug 26 14:45:45 EDT 2014, FATAL, password.pwm.PwmApplication, check ldap proxy settings: 5017 ERROR_DIRECTORY_UNAVAILABLE ( error connecting as proxy user: unable to create connection: unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com))

Tue Aug 26 14:45:45 EDT 2014, DEBUG, null, unable to create connection: com.novell.ldapchai.exception.ChaiUnavailableException:unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Tue Aug 26 14:45:45 EDT 2014, DEBUG, null, error connecting to ldap server, will retry, unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Tue Aug 26 14:45:44 EDT 2014, WARN , null, unable to reach ldap server ldaps://ldap.example.com:636

Tue Aug 26 14:44:33 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: no protocol: [UNCONFIGURED_URL]

Tue Aug 26 14:44:33 EDT 2014, FATAL, password.pwm.PwmApplication, check ldap proxy settings: 5017 ERROR_DIRECTORY_UNAVAILABLE ( error connecting as proxy user: unable to create connection: unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com))

Tue Aug 26 14:44:33 EDT 2014, DEBUG, null, unable to create connection: com.novell.ldapchai.exception.ChaiUnavailableException:unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Tue Aug 26 14:44:33 EDT 2014, DEBUG, null, error connecting to ldap server, will retry, unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Tue Aug 26 14:44:32 EDT 2014, WARN , null, unable to reach ldap server ldaps://ldap.example.com:636

Tue Aug 26 14:44:22 EDT 2014, ERROR, password.pwm.servlet.TopServlet, pwm error during page generation: 5034 ERROR_INVALID_FORMID [0:0:0:0:0:0:0:1/localhost]

Tue Aug 26 14:42:36 EDT 2014, ERROR, password.pwm.VersionChecker, 5054 ERROR_UNREACHABLE_CLOUD_SERVICE (unable to reach version check service 'https://pwm-cloud.appspot.com/rest/pwm/current-version', error: Network is unreachable)

Tue Aug 26 14:38:11 EDT 2014, ERROR, password.pwm.servlet.TopServlet, pwm error during page generation: 5017 ERROR_DIRECTORY_UNAVAILABLE ( error connecting as proxy user: unable to create connection: unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)) [0:0:0:0:0:0:0:1/localhost]

Tue Aug 26 14:38:11 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: no protocol: [UNCONFIGURED_URL]

Tue Aug 26 14:38:11 EDT 2014, FATAL, password.pwm.PwmApplication, check ldap proxy settings: 5017 ERROR_DIRECTORY_UNAVAILABLE ( error connecting as proxy user: unable to create connection: unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com))

Tue Aug 26 14:38:11 EDT 2014, DEBUG, null, error connecting to ldap server, will retry, unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Tue Aug 26 14:38:11 EDT 2014, DEBUG, null, unable to create connection: com.novell.ldapchai.exception.ChaiUnavailableException:unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Tue Aug 26 14:38:10 EDT 2014, WARN , null, unable to reach ldap server ldaps://ldap.example.com:636

Mon Aug 25 20:04:13 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: no protocol: [UNCONFIGURED_URL]

Mon Aug 25 20:04:13 EDT 2014, ERROR, password.pwm.VersionChecker, 5054 ERROR_UNREACHABLE_CLOUD_SERVICE (unable to reach version check service 'https://pwm-cloud.appspot.com/rest/pwm/current-version', error: Network is unreachable)

Sun Aug 24 20:04:12 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: no protocol: [UNCONFIGURED_URL]

Sun Aug 24 20:04:12 EDT 2014, ERROR, password.pwm.VersionChecker, 5054 ERROR_UNREACHABLE_CLOUD_SERVICE (unable to reach version check service 'https://pwm-cloud.appspot.com/rest/pwm/current-version', error: Network is unreachable)

Sat Aug 23 20:04:12 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: no protocol: [UNCONFIGURED_URL]

Sat Aug 23 20:04:12 EDT 2014, ERROR, password.pwm.VersionChecker, 5054 ERROR_UNREACHABLE_CLOUD_SERVICE (unable to reach version check service 'https://pwm-cloud.appspot.com/rest/pwm/current-version', error: Network is unreachable)

Fri Aug 22 20:04:12 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: no protocol: [UNCONFIGURED_URL]

Fri Aug 22 20:04:12 EDT 2014, ERROR, password.pwm.VersionChecker, 5054 ERROR_UNREACHABLE_CLOUD_SERVICE (unable to reach version check service 'https://pwm-cloud.appspot.com/rest/pwm/current-version', error: Network is unreachable)

Fri Aug 22 11:58:54 EDT 2014, ERROR, password.pwm.servlet.TopServlet, pwm error during page generation: 5034 ERROR_INVALID_FORMID [0:0:0:0:0:0:0:1/localhost]

Thu Aug 21 20:04:12 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: no protocol: [UNCONFIGURED_URL]

Thu Aug 21 20:04:12 EDT 2014, ERROR, password.pwm.VersionChecker, 5054 ERROR_UNREACHABLE_CLOUD_SERVICE (unable to reach version check service 'https://pwm-cloud.appspot.com/rest/pwm/current-version', error: Network is unreachable)

Thu Aug 21 17:12:52 EDT 2014, ERROR, password.pwm.VersionChecker, 5054 ERROR_UNREACHABLE_CLOUD_SERVICE (unable to reach version check service 'https://pwm-cloud.appspot.com/rest/pwm/current-version', error: Network is unreachable)

Thu Aug 21 17:08:22 EDT 2014, ERROR, password.pwm.servlet.TopServlet, pwm error during page generation: 5034 ERROR_INVALID_FORMID [0:0:0:0:0:0:0:1/localhost]

Thu Aug 21 16:35:36 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: no protocol: [UNCONFIGURED_URL]

Thu Aug 21 16:35:36 EDT 2014, FATAL, password.pwm.PwmApplication, check ldap proxy settings: 5017 ERROR_DIRECTORY_UNAVAILABLE ( error connecting as proxy user: unable to create connection: unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com))

Thu Aug 21 16:35:36 EDT 2014, DEBUG, null, unable to create connection: com.novell.ldapchai.exception.ChaiUnavailableException:unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Thu Aug 21 16:35:36 EDT 2014, DEBUG, null, error connecting to ldap server, will retry, unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Thu Aug 21 16:35:35 EDT 2014, WARN , null, unable to reach ldap server ldaps://ldap.example.com:636

Thu Aug 21 16:34:41 EDT 2014, ERROR, password.pwm.servlet.TopServlet, pwm error during page generation: 5017 ERROR_DIRECTORY_UNAVAILABLE ( error connecting as proxy user: unable to create connection: unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)) [0:0:0:0:0:0:0:1/localhost]

Thu Aug 21 16:34:41 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: no protocol: [UNCONFIGURED_URL]

Thu Aug 21 16:34:41 EDT 2014, FATAL, password.pwm.PwmApplication, check ldap proxy settings: 5017 ERROR_DIRECTORY_UNAVAILABLE ( error connecting as proxy user: unable to create connection: unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com))

Thu Aug 21 16:34:41 EDT 2014, DEBUG, null, unable to create connection: com.novell.ldapchai.exception.ChaiUnavailableException:unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Thu Aug 21 16:34:41 EDT 2014, DEBUG, null, error connecting to ldap server, will retry, unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Thu Aug 21 16:34:40 EDT 2014, WARN , null, unable to reach ldap server ldaps://ldap.example.com:636

Thu Aug 21 16:33:17 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: no protocol: [UNCONFIGURED_URL]

Thu Aug 21 16:33:17 EDT 2014, FATAL, password.pwm.PwmApplication, check ldap proxy settings: 5017 ERROR_DIRECTORY_UNAVAILABLE ( error connecting as proxy user: unable to create connection: unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com))

Thu Aug 21 16:33:17 EDT 2014, DEBUG, null, unable to create connection: com.novell.ldapchai.exception.ChaiUnavailableException:unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Thu Aug 21 16:33:17 EDT 2014, DEBUG, null, error connecting to ldap server, will retry, unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Thu Aug 21 16:33:16 EDT 2014, WARN , null, unable to reach ldap server ldaps://ldap.example.com:636

Thu Aug 21 16:32:03 EDT 2014, ERROR, password.pwm.servlet.TopServlet, pwm error during page generation: 5017 ERROR_DIRECTORY_UNAVAILABLE ( error connecting as proxy user: unable to create connection: unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)) [0:0:0:0:0:0:0:1/localhost]

Thu Aug 21 16:32:03 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: no protocol: [UNCONFIGURED_URL]

Thu Aug 21 16:32:03 EDT 2014, FATAL, password.pwm.PwmApplication, check ldap proxy settings: 5017 ERROR_DIRECTORY_UNAVAILABLE ( error connecting as proxy user: unable to create connection: unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com))

Thu Aug 21 16:32:03 EDT 2014, DEBUG, null, unable to create connection: com.novell.ldapchai.exception.ChaiUnavailableException:unable to connect to any configured ldap url, last error: unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Thu Aug 21 16:32:03 EDT 2014, DEBUG, null, error connecting to ldap server, will retry, unable to bind to ldaps://ldap.example.com:636 as cn=admin,o=example reason: CommunicationException (ldap.example.com:636; ldap.example.com)

Thu Aug 21 16:32:02 EDT 2014, WARN , null, unable to reach ldap server ldaps://ldap.example.com:636

Thu Aug 21 16:31:10 EDT 2014, INFO , password.pwm.ContextManager, application restart completed

Thu Aug 21 16:31:10 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: no protocol: [UNCONFIGURED_URL]

Thu Aug 21 16:31:10 EDT 2014, WARN , password.pwm.PwmApplication, pwm configuration has been modified since last startup

Thu Aug 21 16:31:10 EDT 2014, INFO , password.pwm.PwmApplication, PWM v1.7.1 b1232 (Release) open for bidness! (4m:12s)

Thu Aug 21 16:31:10 EDT 2014, ERROR, password.pwm.VersionChecker, unable to retrieve current version data from cloud: java.lang.NumberFormatException: For input string: ""

Thu Aug 21 16:31:10 EDT 2014, ERROR, password.pwm.VersionChecker, 5054 ERROR_UNREACHABLE_CLOUD_SERVICE (unable to reach version check service 'https://pwm-cloud.appspot.com/rest/pwm/current-version', error: Network is unreachable)

Thu Aug 21 16:29:48 EDT 2014, ERROR, password.pwm.util.MacroMachine, unable to parse configured/detected site URL: no protocol: [UNCONFIGURED_URL]

Thu Aug 21 16:29:48 EDT 2014, WARN , password.pwm.PwmApplication, unable to add email to queue: 5039 ERROR_CLOSING

Thu Aug 21 16:29:48 EDT 2014, INFO , password.pwm.PwmApplication, PWM v1.7.1 b1232 (Release) open for bidness! (4m:12s)

Thu Aug 21 16:29:48 EDT 2014, ERROR, password.pwm.util.IntruderManager, 5019 ERROR_SERVICE_NOT_AVAILABLE (unable to start IntruderManager, LocalDB unavailable)

Thu Aug 21 16:29:48 EDT 2014, ERROR, password.pwm.VersionChecker, unable to retrieve current version data from cloud: java.lang.NumberFormatException: For input string: ""

Thu Aug 21 16:29:48 EDT 2014, ERROR, password.pwm.VersionChecker, 5054 ERROR_UNREACHABLE_CLOUD_SERVICE (unable to reach version check service 'https://pwm-cloud.appspot.com/rest/pwm/current-version', error: Network is unreachable)

Thu Aug 21 16:27:32 EDT 2014, INFO , password.pwm.wordlist.Populator, PWM-Wordlist population complete, added 847303 total words in 34s, ignored 0 words

Thu Aug 21 16:27:32 EDT 2014, INFO , password.pwm.wordlist.Populator, PWM-Wordlist population status: 100.00%, lines/second=24920, line=847303) current zipEntry=--none--

Thu Aug 21 16:27:04 EDT 2014, INFO , password.pwm.wordlist.Populator, PWM-Seedist population complete, added 21928 total words in 5s, ignored 0 words

Thu Aug 21 16:27:04 EDT 2014, INFO , password.pwm.wordlist.Populator, PWM-Seedist population status: 100.00%, lines/second=4385, line=21928) current zipEntry=--none--

Thu Aug 21 16:26:58 EDT 2014, INFO , password.pwm.wordlist.Populator, PWM-Wordlist source ZIP has 847303 lines

Thu Aug 21 16:26:58 EDT 2014, INFO , password.pwm.wordlist.Populator, PWM-Wordlist using source ZIP file of /srv/apache-tomcat-7.0.55/webapps/pwm/WEB-INF/wordlist.zip (2700563 bytes)

Thu Aug 21 16:26:58 EDT 2014, INFO , password.pwm.wordlist.WordlistManager, existing db was not shut down cleanly during population, clearing db

Thu Aug 21 16:26:58 EDT 2014, INFO , password.pwm.wordlist.Populator, PWM-Seedist source ZIP has 21928 lines

Thu Aug 21 16:26:58 EDT 2014, INFO , password.pwm.wordlist.Populator, PWM-Seedist using source ZIP file of /srv/apache-tomcat-7.0.55/webapps/pwm/WEB-INF/seedlist.zip (62106 bytes)

Thu Aug 21 16:26:58 EDT 2014, INFO , password.pwm.wordlist.SeedlistManager, existing db was not shut down cleanly during population, clearing db

Thu Aug 21 16:26:58 EDT 2014, INFO , password.pwm.wordlist.SharedHistoryManager, open with 0 words (64ms), maxAgeMs=28d, oldestEntry=16303d:20h:26m

Thu Aug 21 16:26:58 EDT 2014, INFO , password.pwm.wordlist.SharedHistoryManager, no salt found in DB, creating new salt and clearing global history

Thu Aug 21 16:26:58 EDT 2014, INFO , password.pwm.wordlist.SharedHistoryManager, existing db version does not match current db version db=(null) pwm=(version=2_100000, caseSensitive=false), clearing db

Thu Aug 21 16:26:58 EDT 2014, INFO , password.pwm.PwmApplication, environment info: java.vm.vendor=Oracle Corporation, java.vm.version=24.55-b03, java.vm.name=Java HotSpot(TM) 64-Bit Server VM, java.home=/usr/java/jdk1.7.0_55/jre, memmax=1836056576, threads=23, ldapChai API version: 0.6.5, b852

Thu Aug 21 16:26:58 EDT 2014, INFO , password.pwm.PwmApplication, debug info:, memfree=445319136, memallocd=530579456, memmax=1836056576, threads=23

Thu Aug 21 16:26:58 EDT 2014, INFO , password.pwm.PwmApplication, loaded pwm global password policy: PwmPasswordPolicy: {MinimumLowerCase=0, MinimumSpecial=0, MaximumUpperCase=0, MaximumNumeric=0, MaximumOldChars=0, EnableWordlist=true, MinimumLifetime=0, RegExMatch=, MinimumUnique=0, MinimumNonAlpha=0, DisallowedAttributes=[cn, givenName, sn], DisallowCurrent=true, MinimumStrength=0, AllowNumeric=true, ChangeMessage=, MinimumAlpha=0, MaximumLowerCase=0, AllowSpecial=true, ADComplexity=false, MaximumLength=64, MaximumRepeat=0, AllowFirstCharNumeric=true, MinimumLength=2, MaximumSequentialRepeat=0, AllowLastCharSpecial=true, MinimumNumeric=0, MaximumAlpha=0, RegExNoMatch=, MaximumNonAlpha=0, MaximumSpecial=0, MinimumUpperCase=0, AllowFirstCharSpecial=true, DisallowedValues=[password, test], AllowLastCharNumeric=true}

Thu Aug 21 16:26:58 EDT 2014, INFO , password.pwm.PwmApplication, generated new random instanceID 6717195D70754B18

Thu Aug 21 16:26:58 EDT 2014, INFO , password.pwm.PwmApplication, loaded configuration:

ldap.promiscuousSSL=true

pwm.securityKey=**removed**

David Thornton

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Aug 26, 2014, 4:22:16 PM8/26/14

to pwm-g...@googlegroups.com

I ploughed ahead hoping it would "work out"

I entered my ldap server url, and hit save...

in the log I get this:

2014-08-26 16:16:17, INFO , config.ConfigurationReader, saved configuration pwm.selfURL=ldap://ugo-dsp-ldap-01.ugo-wallet.com:398/, ldap.promiscuousSSL=false, pwm.securityKey=**removed**, ldap.serverUrls=["ldap://ugo-dsp-ldap-01.ugo-wallet.com:389"]

2014-08-26 16:16:17, INFO , pwm.ContextManager, configuration file modification has been detected

2014-08-26 16:16:17, INFO , pwm.ContextManager, beginning application restart

2014-08-26 16:16:17, WARN , pwm.PwmApplication, shutting down

2014-08-26 16:16:17, ERROR, util.MacroMachine, unable to parse configured/detected site URL: unknown protocol: ldap

2014-08-26 16:16:17, INFO , localdb.Berkeley_LocalDB, closed (315ms)

2014-08-26 16:16:17, INFO , pwm.PwmApplication, PWM v1.7.1 b1232 (Release) closed for bidness, cya!

2014-08-26 16:16:17, INFO , pwm.ContextManager, application restart; shutdown completed, now starting new application instance

2014-08-26 16:16:18, INFO , localdb.LocalDBFactory, LocalDB open in 146ms, db size: 60.98 MB at /srv/apache-tomcat-7.0.55/webapps/pwm/WEB-INF/LocalDB, 16.86 GB free

2014-08-26 16:16:18, INFO , util.LocalDBLogger, open in 1ms, events=141, tailAge=4d:23h:49m, maxEvents=1000000, maxAge=28d, localDBSize=60.98 MB

2014-08-26 16:16:18, INFO , pwm.PwmApplication, initializing pwm

2014-08-26 16:16:18, INFO , pwm.PwmApplication, loaded configuration:

pwm.selfURL=ldap://ugo-dsp-ldap-01.ugo-wallet.com:398/

ldap.serverUrls=["ldap://ugo-dsp-ldap-01.ugo-wallet.com:389"]

pwm.securityKey=**removed**

2014-08-26 16:16:18, INFO , pwm.PwmApplication, loaded pwm global password policy: PwmPasswordPolicy: {MinimumLowerCase=0, MinimumSpecial=0, MaximumUpperCase=0, MaximumNumeric=0, MaximumOldChars=0, EnableWordlist=true, MinimumLifetime=0, RegExMatch=, MinimumUnique=0, MinimumNonAlpha=0, DisallowedAttributes=[cn, givenName, sn], DisallowCurrent=true, MinimumStrength=0, AllowNumeric=true, ChangeMessage=, MinimumAlpha=0, MaximumLowerCase=0, AllowSpecial=true, ADComplexity=false, MaximumLength=64, MaximumRepeat=0, AllowFirstCharNumeric=true, MinimumLength=2, MaximumSequentialRepeat=0, AllowLastCharSpecial=true, MinimumNumeric=0, MaximumAlpha=0, RegExNoMatch=, MaximumNonAlpha=0, MaximumSpecial=0, MinimumUpperCase=0, AllowFirstCharSpecial=true, DisallowedValues=[password, test], AllowLastCharNumeric=true}

2014-08-26 16:16:18, INFO , pwm.PwmApplication, using '6717195D70754B18' for instance's ID (instanceID)

2014-08-26 16:16:18, INFO , pwm.PwmApplication, environment info: java.vm.vendor=Oracle Corporation, java.vm.version=24.55-b03, java.vm.name=Java HotSpot(TM) 64-Bit Server VM, java.home=/usr/java/jdk1.7.0_55/jre, memmax=1836056576, threads=22, ldapChai API version: 0.6.5, b852

2014-08-26 16:16:18, INFO , pwm.PwmApplication, debug info:, memfree=430794288, memallocd=536870912, memmax=1836056576, threads=22

2014-08-26 16:16:18, INFO , wordlist.SharedHistoryManager, open with 0 words (3ms), maxAgeMs=28d, oldestEntry=4d:23h:49m

and the web page just hangs at me.

I waited for a couple of minutes and then reloaded to get:

HTTP Status 500 - 5053 ERROR_PWM_UNAVAILABLE (application is not yet available)

type Exception report

message 5053 ERROR_PWM_UNAVAILABLE (application is not yet available)

description The server encountered an internal error that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: 5053 ERROR_PWM_UNAVAILABLE (application is not yet available)

password.pwm.ApplicationModeFilter.doFilter(ApplicationModeFilter.java:60)

note The full stack trace of the root cause is available in the Apache Tomcat/7.0.55 logs.

Apache Tomcat/7.0.55

David Thornton

Menno Pieters

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Aug 26, 2014, 4:38:14 PM8/26/14

to pwm-g...@googlegroups.com

It looks like you have entered an LDAP server address as the site url:

2014-08-26 16:16:17, ERROR, util.MacroMachine, unable to parse configured/detected site URL: unknown protocol: ldap

...that would explain why it hangs and why it cannot find its own REST service...

- Menno

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