Show users from multiple Active Directories while authenticating support staff from a single AD

[Luis De los Santos]

Can I use the same user profile to assist with password changes in the help desk module for users registered in both of my active directories configured in the PWM application? By default, it only shows the users with which technical support authenticates. That is, if they authenticate with AD 1, only those users appear. How do I get the technician to authenticate with the credentials of AD 1, and for the user accounts of AD 1 and AD2 to appear in the help desk module?

[Jason Rivard]

The helpdesk module can view/edit users across multiple LDAP profiles only when the helpdesk proxy mode is used.  See ' Modules ⇨ Authenticated ⇨ Help Desk ⇨ Profiles ⇨ [profile] ⇨ Details ⇨ Use Proxy Connection'.

[Luis De los Santos]

thanks mr. Rivard