Data Base Issue when password change

AungMyint Thu

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Oct 25, 2025, 5:10:10 AMOct 25

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Hi all

Good day to you!

Let me ask some help. I have install pwm version 2.0.8 on windows server 2022. I used Microsoft SQL server for DB. When I reset password with Help Desk function. The following error occurs. How to fix it. Before change password the database connection test good. Thanks.

PWM.databasestatus.png

PWM.png

Jason Rivard

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Oct 26, 2025, 1:12:14 PMOct 26

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I haven't seen an error quite like this before. The 'Conversion' part of the error message is being generated by your JDBC driver or SQL server, it doesn't come directly from PWM.

To diagnose this your going to need to examine the PWM server logs, probably at TRACE level. It may also be helpful to enable the JDBC trace at 'Settings ⇨ Database (Remote) ⇨ Advanced ⇨ Database Trace Logging'. This shows the SQL commands being generated.

AungMyint Thu

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Oct 27, 2025, 12:17:19 AMOct 27

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Hi Bro Jason and Team,

Good day to you!

Sorry for inconvenience, This is the log file for PWM. Please kindly check the attached log file. Thanks.

PWM.log

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