can not read authenticated profile while session is unauthenticated

[Patrick Landry]

I am running the latest published Docker image (v2.0.3 bc96802e) and I am seeing quite a few of these errors. I saw 17 yesterday for instance. Can someone explain what is causing the error and whether or not it is a cause for concern? 

2022-09-13T12:50:19Z, ERROR, servlet.AbstractPwmServlet, {SbLGL} unexpected error processing request: java.lang.IllegalStateException: can not read authenticated profile while session is unauthenticated [A60A36DEE4A1C76712CE88F79B59C4CF1F4CD0E8] [207.46.13.36] (stacktrace follows)

I've included the full stack trace from the log file and two additional log messages which are generated in an attached file. Let me know if a higher debugging level would help and I can generate that.

[Jason Rivard]

I'm not quite sure why that error is happening...    It's possible it's a cosmetic thing in the logs for idle users.   Are users seeing any errors.? Can you reproduce it?  If so, a higher log level (TRACE ideally) would help.   If you like you can also email a support bundle (login as admin -> config manager -> troubleshooting bundle) directly and I'll take a look if I have time - no promises though.  Be aware support bundles contain your configs and full logs minus credentials.  If you do this try to make sure the error is captured inside the log in the bundle.

[Patrick Landry]

I don't see any other errors with those session IDs in the logs. It's always those three errors. I haven't tried reproducing it since I don't know the cause. I will sift through the logs and see if I can identify any other errors which are being generated at the same time as these.

If nothing comes of that I will definitely send some more detailed logs and/or a troubleshooting bundle.

Thanks again.