RE: Login to PWM Configuration Window

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Gopi Vattikonda

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Jul 1, 2021, 1:34:48 AM7/1/21
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Hi Team,

We have implemented PWM for our OpenLdap configuration and everything is done, after saving configuration it's showing login screen which user we can used to login to it.

we have tried with our LDAP users but it's No user was match.

can you help me on this or if you guys provide me any Documentation that would be helpful us.

Please find attached Image for your reference.

Thanks & Regards
 Gopi Vattikonda 
Capture.PNG

Jason Rivard

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Jul 2, 2021, 8:05:47 PM7/2/21
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Did you look at the logs...?

Gopi Vattikonda

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Jul 8, 2021, 3:38:30 AM7/8/21
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Hi Jason Rivard,

I have gone through the logs there and I can see the invalid credentials but whatever test-auth login is showing in error the same user we logged into our workstation it's working fine but in this PWM it's not allowing.

I have a few questions?
> Proxy user means can we use Admin user as Proxy User or do we need to create a specific user with the specific privileges?
> admin user DN we are using this uid=test-auth,cn=users,cn=accounts,dc=sample,dc=com is this right?
> if you have any clear documentation for configuration can you provide me please.
 

2021-07-07T02:07:47Z, FATAL, ldap.LdapOperationsHelper, check ldap proxy settings: 5017 ERROR_DIRECTORY_UNAVAILABLE (error connecting as proxy user: 5001 ERROR_WRONGPASSWORD (unable to create connection: unable to bind to ldap://ldap.sample.com:389 as uid=test-auth,cn=users,cn=accounts,dc=sample,dc=com reason: [LDAP: error code 49 - Invalid Credentials]))
2021-07-07T02:07:47Z, FATAL, servlet.AbstractPwmServlet, {UtK9V} 5017 ERROR_DIRECTORY_UNAVAILABLE (all ldap profiles are unreachable; errors: ["error connecting as proxy user: 5001 ERROR_WRONGPASSWORD (unable to create connection: unable to bind to ldap://ldap.sample.com:389 as uid=test-auth,cn=users,cn=accounts,dc=sample,dc=com reason: [LDAP: error code 49 - Invalid Credentials])"]) [10.1.222.72]
2021-07-07T02:14:12Z, FATAL, ldap.LdapOperationsHelper, check ldap proxy settings: 5017 ERROR_DIRECTORY_UNAVAILABLE (error connecting as proxy user: unable to create connection: unable to bind to ldap://ldap.sample.com:389 as uid=test-auth,cn=users,cn=accounts,dc=sample,dc=com reason: [LDAP: error code 53 - Too many failed logins.


Can you help where we are doing wrong and also we are going through with the Configuration Guide, using PWM-2.0.0.war.
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Jason Rivard

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Jul 10, 2021, 9:56:40 PM7/10/21
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The authentication is failing because 'error connecting to proxy user: reason invalid credentials'.  Your proxy user password is incorrect.

1) You shoud not use your LDAP admin account for anything except creating other accounts.
2) You need a seperate proxy and a test-user account for PWM (are you possibly using the same account for both?  don't do that).
3) During the initial setup and in later in the configuration the system tells you the permissions required by the proxy user based on your configuration.

Gopi Vattikonda

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Jul 13, 2021, 11:32:57 PM7/13/21
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Hi Jason,

Can you guide me how we can create Proxy user and test-user. We are new to this tool that's why asking clearly.
Do we need to create these two users from our LDAP side or what?

If you have steps please provide us.


Thanks & Regards
 Gopi Vattikonda

Gopi Vattikonda

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Jul 20, 2021, 3:49:44 AM7/20/21
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Hi Jason,

Can you help me with this, we are excited to use this tool.

We have already Proxy ldap user for users authentication from the other servers, the same we are using in this configuration it's showing Invalied credentials the same working for others. we are surprised where it's going wrong.

Thanks in Advance.

Thanks & Regards
 Gopi Vattikonda

Paul Hodgdon

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Jul 20, 2021, 8:20:47 AM7/20/21
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Can you try to bind using an ldap client or ldapsearch?  Looks like the password you are using for your test account is wrong.

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