Error - sending authentication token by sms

[JD]

Hello,

I have implemented the pwm portal solution. Everything has been perfect, except the authentication through SMS token. To do this, I have used the MessageBird service.

However, when I try to use token sending by sms,
the message never reaches the user's phone.

I share some configurations that I have made for the issue of sending the token by sms:

I would really appreciate if someone could help me with this problem.

Juan David Paz.

[Jason Rivard]

Did you look in the logs?  What response does the services send to the request?

[Donald Sehlako]

Check Logs, and see if sms is sent. The problem could be on MessageBird side.