"Type 0 is not supported" error running "puppet resource package" with 3.4.3 agent on Server 2003

[Ron Bentley]

After right at a hundred successful agent installs on a very heterogeneous mix of Server 2003 and Server 2008, I've encountered one machine that doesn't want to cooperate.  The problem agent is the open source Puppet 3.4.3 MSI running on Server 2003.

I run "puppet resource package" and I get "Error: Could not run: Type 0 is not supported."  I add "--debug --trace --verbose" and the first entry after the error is "C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/1.9.1/win32/registry.rb:605:in 'read'".  Invoking "puppet resource service" works just fine.

This is the same MSI I've used on the hundred other machines.  I ran the md5 sum just to make sure it wasn't corrupted in transfer.  I uninstalled and reinstalled.  Same behavior.  (The agent is configured to communicate with a master, and that's where I first encountered the problem.  I thought maybe reproducing the problem this way would take master interactions and catalog issues out of the equation.)

The machine itself is remote and I'm limited on what I can do to it.  Anything else I ought to try?

[jcbollinger]

As a wild guess, perhaps you have a bit of registry corruption, such as maybe an invalid value type for some key.  If you have a registry cleaner or tester that you like and trust, then perhaps it would be worthwhile to run that against the problem machine.


John

[Ron Bentley]

As a wild guess, perhaps you have a bit of registry corruption, such as maybe an invalid value type for some key.  If you have a registry cleaner or tester that you like and trust, then perhaps it would be worthwhile to run that against the problem machine.

Of course.  Now that you say it, that makes perfect sense.  

I'll have to coordinate my trouble-shooting with the owner of the machine; so, I may not be able to report on the outcome any time soon.  But thank you very much.  That gives me a direction to pursue.