unable to access the puppet status API after upgrade the PE from 2019.1.0 to 2019.5.0

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Vinay Korrapati

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Jul 16, 2020, 7:50:28 AM7/16/20
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Hi Team,

we are unable to access the puppet status API after upgrade the PE from 2019.1.0 to 2019.5.0.

uri:  http://<hostname>:8123/status/v1/services

getting: 502 bad gateway.

Port is opened and In PE Console node group,  in the puppet_enterprise::profile::console class, console_services_plaintext_status_enabled is true.


Appreciate your suggestions. 

Regards
Vinay

Rebecca Robinson

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Jul 16, 2020, 8:00:31 AM7/16/20
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Hi Vinay,

Since this is PE, I would open a ticket with support. I do believe that was changed due to the following reasons and docs may also need to be updated. 


Regards,

Becca

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Vinay Korrapati

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Jul 16, 2020, 8:16:28 AM7/16/20
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Hi Rebecca,

Thanks for your response. Do we have any workaround or fix for this issue ? 

Regards
Vinay


On Thursday, July 16, 2020 at 5:30:31 PM UTC+5:30, Rebecca Robinson wrote:
Hi Vinay,

Since this is PE, I would open a ticket with support. I do believe that was changed due to the following reasons and docs may also need to be updated. 


Regards,

Becca

On Thu, Jul 16, 2020, 6:50 AM Vinay Korrapati <vina...@gmail.com> wrote:
Hi Team,

we are unable to access the puppet status API after upgrade the PE from 2019.1.0 to 2019.5.0.

uri:  http://<hostname>:8123/status/v1/services

getting: 502 bad gateway.

Port is opened and In PE Console node group,  in the puppet_enterprise::profile::console class, console_services_plaintext_status_enabled is true.


Appreciate your suggestions. 

Regards
Vinay

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Rebecca Robinson

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Jul 16, 2020, 9:24:52 AM7/16/20
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Hi Vinay,


Since this is Puppet Enterprise, you can reach out to support at https://support.puppet.com



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Vinay Korrapati

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Jul 16, 2020, 10:47:41 AM7/16/20
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Hi Rebecca,

As per the link, issue got resolved in 2019.5 version. But getting the 502 bad gateway error while accessing the status API.

wget http://<hostname>:8123/status/v1/services
--2020-07-16 13:35:44--  http://<hostname>:8123/status/v1/services
Resolving <hostname>(<hostname>)... 127.0.1.1
Connecting to <hostname> (<hostname>)|127.0.1.1|:8123... connected.
HTTP request sent, awaiting response... 502 Bad Gateway
2020-07-16 13:35:44 ERROR 502: Bad Gateway.



Regards
Vinay
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