| Customers who are accessing EC2 Windows Server 2019 instances via AWS Session Manager are seeing the following error when trying to run the install script or puppet commands. C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/gems/2.5.0/gems/win32-dir-0.4.9/lib/win32/dir.rb:105:in `<class:Dir>': uninitialized constant Dir::PERSONAL (Name Error) From my understanding the issue is with the win32-dir gem, which is owned by Chef. In particular, the ssm-user, which the AWS SSM Agent creates to connect to the instance, does not have a unique user profile and instead is using C:\Windows\system32\config\systemprofile. As a result the gem is unable to resolve the PERSONAL variable, which is looking for Documents/My Documents folder and the ssm-user does not have those folders as its using the system profile. — Current workaround is adding the install script to EC2 user-data and initiating manual puppet runs from the console. |
