Jira (PUP-9819) Puppet Failure on MacOS 10.15 'Catalina' Beta3

[Marshall Taylor (JIRA)]

Marshall Taylor updated an issue

Puppet / PUP-9819 Puppet Failure on MacOS 10.15 'Catalina' Beta3 Change By: Marshall Taylor Summary: {brief summary of issue} Puppet Failure on MacOS 10.15 'Catalina' Beta3 Add Comment

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[Josh Cooper (JIRA)]

Josh Cooper commented on PUP-9819

Re: Puppet Failure on MacOS 10.15 'Catalina' Beta3 Thanks for the report. FWIW, I don't think Catalina is a supported OSX platform yet, but is planned to be.

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[Josh Cooper (JIRA)]

Josh Cooper updated an issue

Puppet / PUP-9819

Puppet Failure on MacOS 10.15 'Catalina' Beta3

Change By: Josh Cooper Team: Puppet Romania

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[Josh Cooper (JIRA)]

Josh Cooper updated an issue

Puppet / PUP-9819 Puppet Failure on MacOS 10.15 'Catalina' Beta3

Change By: Josh Cooper Fix Version/s: PUP 6.4.0 Fix Version/s: PUP 6.y

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[Gabriel Nagy (JIRA)]

Gabriel Nagy commented on PUP-9819

Re: Puppet Failure on MacOS 10.15 'Catalina' Beta3 This might be fixed by PUP-10241, but I"m not 100% sure since the error looks a bit different. I'm still poking around to see what else broke with the addition of Catalina.

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[Josh Cooper (Jira)]

Josh Cooper assigned an issue to Marshall Taylor

Puppet / PUP-9819

Puppet Failure on MacOS 10.15 'Catalina' Beta3

Change By: Josh Cooper Assignee: Marshall Taylor

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[Josh Cooper (Jira)]

Josh Cooper commented on PUP-9819

Re: Puppet Failure on MacOS 10.15 'Catalina' Beta3 Marshall Taylor could you try a more recent version of puppet-agent and see if the issue is resolved?

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[Brian Call (Jira)]

Brian Call commented on PUP-9819

Re: Puppet Failure on MacOS 10.15 'Catalina' Beta3

Hey Josh Cooper, I'm still seeing this same issue when trying to manage users on Catalina. bcall@bcall-ltm Desktop % sudo /opt/puppetlabs/puppet/bin/puppet --version 6.18.0 bcall@bcall-ltm Desktop % sw_vers ProductName: Mac OS X ProductVersion: 10.15.6 BuildVersion: 19G2531 bcall@bcall-ltm Desktop % sudo /opt/puppetlabs/puppet/bin/puppet apply -e "user {'bcall': ensure => present}" Notice: Compiled catalog for bcall-ltm.internal.salesforce.com in environment production in 0.02 seconds Error: Could not prefetch user provider 'directoryservice': undefined method `[]' for nil:NilClass Error: Failed to apply catalog: undefined method `[]' for nil:NilClass I also tried explicitly setting LANG as mentioned in PUP-10241, to no avail: bcall@bcall-ltm Desktop % sudo LANG=en_US.UTF-8 /opt/puppetlabs/puppet/bin/puppet apply -e "user {'bcall': ensure => present}" Notice: Compiled catalog for bcall-ltm.internal.salesforce.com in environment production in 0.02 seconds Error: Could not prefetch user provider 'directoryservice': undefined method `[]' for nil:NilClass Error: Failed to apply catalog: undefined method `[]' for nil:NilClass

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[Brian Call (Jira)]

Brian Call updated an issue

Puppet / PUP-9819

Puppet Failure on MacOS 10.15 'Catalina' Beta3

Change By: Brian Call Comment: Hey [~josh], I'm still seeing this same issue when trying to manage users on Catalina. This bug appears to fully break user management on macOS. {code:bash}bcall@bcall-ltm Desktop % sudo /opt/puppetlabs/puppet/bin/puppet --version

6.18.0 bcall@bcall-ltm Desktop % sw_vers ProductName: Mac OS X ProductVersion: 10.15.6 BuildVersion: 19G2531 bcall@bcall-ltm Desktop % sudo /opt/puppetlabs/puppet/bin/puppet apply -e "user {'bcall': ensure => present}" Notice: Compiled catalog for bcall-ltm.internal.salesforce.com in environment production in 0.02 seconds Error: Could not prefetch user provider 'directoryservice': undefined method `[]' for nil:NilClass Error: Failed to apply catalog: undefined method `[]' for nil:NilClass

{code}

I also tried explicitly setting LANG as mentioned in PUP-10241, to no avail:

{code:bash}

bcall@bcall-ltm Desktop % sudo LANG=en_US.UTF-8 /opt/puppetlabs/puppet/bin/puppet apply -e "user {'bcall': ensure => present}" Notice: Compiled catalog for bcall-ltm.internal.salesforce.com in environment production in 0.02 seconds Error: Could not prefetch user provider 'directoryservice': undefined method `[]' for nil:NilClass Error: Failed to apply catalog: undefined method `[]' for nil:NilClass

{code}

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[Josh Cooper (Jira)]

Josh Cooper commented on PUP-9819

Re: Puppet Failure on MacOS 10.15 'Catalina' Beta3 Brian Call it looks like your comment was deleted/lost?

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[Brian Call (Jira)]

Brian Call commented on PUP-9819

Re: Puppet Failure on MacOS 10.15 'Catalina' Beta3

Hey Josh Cooper, thanks for the ping. ! I was a little confused about what I was seeing so wanted to gather some more information. So in the end, it looks like I am seeing this same issue after all. The issue does not occur on a vanilla macOS install, but it does occur on our company-provisioned Macs. It looks like CFPropertyList is choking on a malformed plist somewhere. I'm hoping that if that's the case, it might be possible to fail more gracefully like in PUP-8545. When trying to manage any user resource: $ sudo puppet apply -e "user {'foo':ensure=>'present'}" Notice: Compiled catalog for foobar in environment production in 0.02 seconds

Error: Could not prefetch user provider 'directoryservice': undefined method `[]' for nil:NilClass Error: Failed to apply catalog: undefined method `[]' for nil:NilClass

Debug is output is similar to the earlier report: Info: Applying configuration version '1602832575' Debug: Prefetching directoryservice resources for user Debug: Executing: '/usr/bin/dscl -plist . readall /Users' Debug: Executing: '/usr/bin/dscl -plist . readall /Groups' Debug: Converting binary plist to hash Debug: Converting binary plist to hash Debug: Converting binary plist to hash Debug: Failed with CFFormatError on : #<CFFormatError: content after root object>

Error: Could not prefetch user provider 'directoryservice': undefined method `[]' for nil:NilClass

Debug: Storing state Debug: Pruned old state cache entries in 0.00 seconds Debug: Stored state in 0.00 seconds

Error: Failed to apply catalog: undefined method `[]' for nil:NilClass

Debug: Applying settings catalog for sections main, reporting, metrics $ sw_vers ProductName: Mac OS X ProductVersion: 10.15.7 BuildVersion: 19H2 Let me know if I can help test. Thanks.

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[Brian Call (Jira)]

Brian Call commented on PUP-9819

Re: Puppet Failure on MacOS 10.15 'Catalina' Beta3

I've determined the root cause of this issue in our environment. The directoryservice provider makes an assumption: The plist embedded in the ShadowHashData key is a binary plist In our environment, ShadowHashData contains an xml plist, so the conversion from a binary plist fails on L148, which causes embedded_binary_plist to unexpectedly get get assigned nil. I need to do a bit more research on our end; I think this user password may be getting set by a security agent, not by a normal user on the system. If xml plists are supported, which I will try to verify, perhaps the provider can be updated to handle either.

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