Jira (FACT-3143) Some networking facts are generating conversion errors: ERROR Facter::InternalFactManager - U+FFFF to CP850 in conversion from UTF-16LE to UTF-8 to CP850

[Alvin Rodis (Jira)]

Alvin Rodis updated an issue

Facter / FACT-3143 Some networking facts are generating conversion errors: ERROR Facter::InternalFactManager - U+FFFF to CP850 in conversion from UTF-16LE to UTF-8 to CP850 Change By: Alvin Rodis Labels: jira_escalated Add Comment

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[Jordi Garcia (Jira)]

Jordi Garcia updated an issue

Facter / FACT-3143 Some networking facts are generating conversion errors: ERROR Facter::InternalFactManager - U+FFFF to CP850 in conversion from UTF-16LE to UTF-8 to CP850

Change By: Jordi Garcia Affects Version/s: FACT 4.2.11

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[Alvin Rodis (Jira)]

Alvin Rodis updated an issue

Facter / FACT-3143 Some networking facts are generating conversion errors: ERROR Facter::InternalFactManager - U+FFFF to CP850 in conversion from UTF-16LE to UTF-8 to CP850

Change By: Alvin Rodis Zendesk Ticket Count: 1 Zendesk Ticket IDs: 49460

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[Alvin Rodis (Jira)]

Jordi Garcia created an issue

Facter / FACT-3143 Some networking facts are generating conversion errors: ERROR Facter::InternalFactManager - U+FFFF to CP850 in conversion from UTF-16LE to UTF-8 to CP850

Issue Type: Bug Assignee: Unassigned Created: 2022/09/02 2:48 AM Priority: Normal Reporter: Jordi Garcia The following is an extract of the attached trace file. Also, this is not covered under https://tickets.puppetlabs.com/browse/FACT-3109

ERROR Facter::InternalFactManager - U+FFFF to CP850 in conversion from UTF-16LE to UTF-8 to CP850

C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/2.7.0/win32/registry.rb:656:in `encode' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/2.7.0/win32/registry.rb:656:in `read' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/2.7.0/win32/registry.rb:580:in `each_value' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/resolvers/windows/networking.rb:141:in `block in retrieve_domain_from_registry' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/2.7.0/win32/registry.rb:439:in `open' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/2.7.0/win32/registry.rb:546:in `open' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/resolvers/windows/networking.rb:140:in `retrieve_domain_from_registry' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/resolvers/windows/networking.rb:27:in `read_network_information' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/resolvers/windows/networking.rb:14:in `block in post_resolve' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/resolvers/windows/networking.rb:14:in `fetch' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/resolvers/windows/networking.rb:14:in `post_resolve' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/resolvers/base_resolver.rb:26:in `block in resolve' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/resolvers/base_resolver.rb:24:in `synchronize' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/resolvers/base_resolver.rb:24:in `resolve' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/facts/windows/mtu_interfaces.rb:11:in `call_the_resolver' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/framework/core/fact/internal/core_fact.rb:16:in `block in create' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/framework/benchmarking/timer.rb:18:in `measure' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/framework/core/fact/internal/core_fact.rb:15:in `create' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/framework/core/fact/internal/internal_fact_manager.rb:75:in `core_fact' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/framework/core/fact/internal/internal_fact_manager.rb:64:in `resolve_fact' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/framework/core/fact/internal/internal_fact_manager.rb:54:in `block in resolve_sequentially' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/framework/core/fact/internal/internal_fact_manager.rb:54:in `map!' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/framework/core/fact/internal/internal_fact_manager.rb:54:in `resolve_sequentially' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/framework/core/fact/internal/internal_fact_manager.rb:14:in `resolve_facts' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/framework/core/fact_manager.rb:23:in `resolve_facts' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter.rb:521:in `resolve_facts_for_user_query' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter.rb:454:in `to_user_output' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/framework/cli/cli.rb:124:in `query' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/gems/2.7.0/gems/thor-1.1.0/lib/thor/command.rb:27:in `run' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/gems/2.7.0/gems/thor-1.1.0/lib/thor/invocation.rb:127:in `invoke_command' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/gems/2.7.0/gems/thor-1.1.0/lib/thor.rb:392:in `dispatch' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/gems/2.7.0/gems/thor-1.1.0/lib/thor/base.rb:485:in `start' C:/Program Files/Puppet Labs/Puppet/puppet/lib/ruby/vendor_ruby/facter/framework/cli/cli_launcher.rb:23:in `start' C:/Program Files/Puppet Labs/Puppet/puppet/bin/facter:10:in `<main>' Let us know if you need any specifics from the customer in order to understand the issue better. Attachments facter_trace.txt * Please see Zendesk Support tab for further comments and attachments.

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[Jordi Garcia (Jira)]

Jordi Garcia updated an issue

Facter / FACT-3143 Some networking facts are generating conversion errors: ERROR Facter::InternalFactManager - U+FFFF to CP850 in conversion from UTF-16LE to UTF-8 to CP850

Change By: Jordi Garcia Component/s: Windows Component/s: Facter 4

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[Jordi Garcia (Jira)]

Jordi Garcia commented on FACT-3143

Re: Some networking facts are generating conversion errors: ERROR Facter::InternalFactManager - U+FFFF to CP850 in conversion from UTF-16LE to UTF-8 to CP850 attached customer reg as requested

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[Jordi Garcia (Jira)]

Jordi Garcia updated an issue

Facter / FACT-3143

Some networking facts are generating conversion errors: ERROR Facter::InternalFactManager - U+FFFF to CP850 in conversion from UTF-16LE to UTF-8 to CP850

Change By: Jordi Garcia Attachment: tcp.reg

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