Jira (FACT-2489) no resolver for external facts file error for os-specific facts

[Thomas Kishel (Jira)]

Thomas Kishel created an issue

Facter / FACT-2489 no resolver for external facts file error for os-specific facts Issue Type: Bug Affects Versions: FACT 3.14.9 Assignee: Unassigned Created: 2020/03/24 10:54 AM Priority: Normal Reporter: Thomas Kishel Puppet: 6.14 Facter: 3.14.9 OS: Linux and Windows After upgrading to PE 2019.5 which includes Facter 3.14.9, puppet runs throw errors when attempting to resolve os-specific facts on the "wrong" os. PS C:\WINDOWS\system32> puppet agent -t Info: Using configured environment 'development' Info: Retrieving pluginfacts Info: Retrieving plugin Info: Retrieving locales Info: Loading facts puppet : Warning: Facter: skipping file "C:/ProgramData/PuppetLabs/puppet/cache/facts.d\example.cfg.sh": No resolver for external facts file C:/ProgramData/PuppetLabs/puppet/cache/facts.d\example.cfg.sh At line:1 char:1 + puppet agent -t + ~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (Warning:...example.cfg.sh:String) [], RemoteException + FullyQualifiedErrorId : NativeCommandError   Warning: Facter: skipping file "C:/ProgramData/PuppetLabs/puppet/cache/facts.d\el8_example.cfg.sh": No resolver for external facts file C:/ProgramData/PuppetLabs/puppet/cache/facts.d\el8_example.cfg.sh Warning: Facter: skipping file "C:/ProgramData/PuppetLabs/puppet/cache/facts.d\el8_misc_example_custom_facts.sh": No resolver for external facts file C:/ProgramData/PuppetLabs/puppet/cache/facts.d\el8_misc_example_custom_facts.sh Warning: Facter: skipping file "C:/ProgramData/PuppetLabs/puppet/cache/facts.d\el8_random_config_files_exist.sh": No resolver for external facts file C:/ProgramData/PuppetLabs/puppet/cache/facts.d\el8_random_config_files_exist.sh Warning: Facter: skipping file "C:/ProgramData/PuppetLabs/puppet/cache/facts.d\misc_linux_example_custom_facts.sh": No resolver for external facts file C:/ProgramData/PuppetLabs/puppet/cache/facts.d\misc_linux_example_custom_facts.sh Warning: Facter: skipping file "C:/ProgramData/PuppetLabs/puppet/cache/facts.d\random_config_files_exist.sh": No resolver for external facts file C:/ProgramData/PuppetLabs/puppet/cache/facts.d\random_config_files_exist.sh Warning: Facter: skipping file "C:/ProgramData/PuppetLabs/puppet/cache/facts.d\vas_enabled.sh": No resolver for external facts file C:/ProgramData/PuppetLabs/puppet/cache/facts.d\vas_enabled.sh Error: Facter: error while resolving custom fact "wintel_flexera_version": The system cannot find the file specified. Info: Caching catalog for zzzwin16.amer.example.com Info: Applying configuration version '4cf8238e4' Info: 'DEVELOPMENT' compile master 'agent.example.com' Notice: Applied catalog in 0.06 seconds [root@pe-201950-master ~]# puppet agent -t Info: Using configured environment 'production' Info: Retrieving pluginfacts Info: Retrieving plugin Info: Retrieving locales Info: Loading facts Warning: Facter: skipping file "/opt/puppetlabs/puppet/cache/facts.d/smbinstalled.ps1": No resolver for external facts file /opt/puppetlabs/puppet/cache/facts.d/smbinstalled.ps1 Info: Caching catalog for pe-201950-master.example.com Info: Applying configuration version '1585065354' Notice: Applied catalog in 46.46 seconds Add Comment

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[Thomas Kishel (Jira)]

Thomas Kishel commented on FACT-2489

Re: no resolver for external facts file error for os-specific facts From Slack: It warns because puppetLabs/puppet/cache/facts.d is not a default external fact directory, this could be a different issue though. Because this is probably the cached fact of the original fact that lies in puppetLabs/facter/facts.d which is a default directory. Puppet automatically adds a bunch of its own directories to facter. The "cache" dir is where Puppet downloads facts during a pluginsync Probably that warning should be downgraded across the board

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[Thomas Kishel (Jira)]

Thomas Kishel updated an issue

Facter / FACT-2489

no resolver for external facts file error for os-specific facts

Change By: Thomas Kishel Team: Night's Watch

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[Ciprian Badescu (Jira)]

Ciprian Badescu assigned an issue to Ciprian Badescu

Facter / FACT-2489 no resolver for external facts file error for os-specific facts

Change By: Ciprian Badescu Assignee: Ciprian Badescu

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[Mihai Buzgau (Jira)]

Mihai Buzgau updated an issue

Facter / FACT-2489 no resolver for external facts file error for os-specific facts

Change By: Mihai Buzgau Sprint: NW - 2020-04-01

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[Mihai Buzgau (Jira)]

Mihai Buzgau updated an issue

Facter / FACT-2489 no resolver for external facts file error for os-specific facts

Change By: Mihai Buzgau Story Points: 1

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[Ciprian Badescu (Jira)]

Ciprian Badescu commented on FACT-2489

Re: no resolver for external facts file error for os-specific facts PR is ready for logging issue. The facter error is caused by `Error: Facter: error while resolving custom fact "wintel_flexera_version": The system cannot find the file specified.` and it seems unrelated

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[Thomas Kishel (Jira)]

Thomas Kishel commented on FACT-2489

Re: no resolver for external facts file error for os-specific facts

Yes, wintel_flexera_version can be ignored.   This changes the statistics the the PE Console Overview, which some users depend on for status.  How could we deliver just this fix?

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[Ciprian Badescu (Jira)]

Ciprian Badescu commented on FACT-2489

Re: no resolver for external facts file error for os-specific facts

not easy to get only this fix, but the correction should be available in the latest puppet5 nightly and the next puppet6 nightly.

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[Gabriel Nagy (Jira)]

Gabriel Nagy updated an issue

Facter / FACT-2489

no resolver for external facts file error for os-specific facts

Change By: Gabriel Nagy Release Notes Summary: Before this delivery fix , for each external facts file from user specified external facts directory that was not resolved a warning was logged. As it is usual to have, for example, external facts files for different OSs in the same directory, this will lead to not usefull useful warnings on Windows that Linux fact facts cannot be solved resolved and the other way around . After this delivery, The fix lowers the respective message is severity of the logged as messages to debug only .

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[Gabriel Nagy (Jira)]

Gabriel Nagy updated an issue

Facter / FACT-2489 no resolver for external facts file error for os-specific facts

Change By: Gabriel Nagy Fix Version/s: FACT 3.14.10 Fix Version/s: FACT 3.11.13

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[Austin Boyd (Jira)]

Austin Boyd updated an issue

Facter / FACT-2489 no resolver for external facts file error for os-specific facts

Change By: Austin Boyd Labels: jira_escalated

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[Austin Boyd (Jira)]

Austin Boyd updated an issue

Facter / FACT-2489 no resolver for external facts file error for os-specific facts

Change By: Austin Boyd Zendesk Ticket Count: 1 Zendesk Ticket IDs: 38956

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[Claire Cadman (Jira)]

Claire Cadman updated an issue

Facter / FACT-2489 no resolver for external facts file error for os-specific facts

Change By: Claire Cadman Labels: doc_reviewed jira_escalated

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