Video stops when sound is unmuted

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Benjamin Mitchem

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Mar 21, 2024, 1:40:41 PM3/21/24
to Puffer
Anytime i try to unmute, either by clicking the unmute link or by clicking the sound icon, the video player stops.  

Francis Y. Yan

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Mar 21, 2024, 1:44:41 PM3/21/24
to Benjamin Mitchem, Puffer
Thanks for reporting the issue. However, the unmute link and the sound button work fine for me without stopping the video. What platform and browser are you using?

Best,
Francis

On Thu, Mar 21, 2024 at 10:40 AM Benjamin Mitchem <ben.mi...@gmail.com> wrote:
Anytime i try to unmute, either by clicking the unmute link or by clicking the sound icon, the video player stops.  

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Benjamin Mitchem

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Mar 21, 2024, 1:47:46 PM3/21/24
to Puffer
i am currently using Chrome to watch.

Francis Y. Yan

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Mar 21, 2024, 1:53:02 PM3/21/24
to Benjamin Mitchem, Puffer
I just tested Puffer on my Chrome but there was no issue with unmuting either. Has anyone else experienced a similar problem? 

Best,
Francis

Benjamin Mitchem

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Mar 21, 2024, 1:54:10 PM3/21/24
to Puffer
i just restarted my computer and it is now working.  Sorry for the confusion.  

Francis Y. Yan

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Mar 21, 2024, 2:02:27 PM3/21/24
to Benjamin Mitchem, Puffer
Glad to hear that rebooting can indeed fix everything :-)

Best,
Francis

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