Cannot connect

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Gauri Mohan

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Jun 3, 2021, 10:01:12 PM6/3/21
to Puffer
I am getting an error message "Failed to connect to the server ". Will this be fixed soon?

Beth Fox

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Jun 3, 2021, 10:10:00 PM6/3/21
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I see the same message. I've tried everything I can think of on my end that might influence this, so I think they must be having server issues tonight.    :( 

Gauri Mohan

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Jun 3, 2021, 10:21:17 PM6/3/21
to Puffer
Servers were down couple of weeks back and this problem was resolved when servers were restared. Wonder if someone can restart the server, so puffer is up again. Missing Jeopardy. 

Mailin Moy

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Jun 4, 2021, 3:15:26 PM6/4/21
to Puffer
I am missing them too.  Let me know if and when.

SG

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Jun 4, 2021, 8:08:48 PM6/4/21
to Puffer
Me, too. ;( 
I was wondering if the experiment is over since the academic year ended. Hopefully not!!

Francis Y. Yan

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Jun 4, 2021, 9:27:05 PM6/4/21
to SG, Puffer
Thanks for letting us know! Sorry for the delay -- I was overwhelmed with work and didn't get a chance to reboot until now. The error was that we weren't able to connect to Google Cloud to perform a required task, which crashed the server process. Now it's functioning normally again.

Best,
Francis

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Gauri Mohan

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Jun 4, 2021, 9:29:17 PM6/4/21
to Francis Y. Yan, Puffer
Thank you.  Just in time for Jeopardy. 😊

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Gauri Mohan

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Sep 21, 2021, 10:04:16 PM9/21/21
to Francis Y. Yan, Puffer
I am getting an error message: failed to connect to server. Can someone fix this please? Thank you.
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