Puffer has been disconnecting frequently

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Nick Hunt

unread,
Oct 18, 2022, 4:25:17 PM10/18/22
to Puffer
Im not sure what's happened, I use puffer on my Xbox with Microsoft edge and have been using it for a couple years now. Never really had any issues other than when the server is at max. But now, after about 5 mins, the screen freezes and says I've been disconnected due to timeout. I attached an image below of the error message. Just curious as to if this is going to be more common now because of a change made or if it'll get fixed in due time. Thanks for this project, I use it to stream PBS for my kids during the day but now I can't. 
20221018_151424.jpg

Francis Y. Yan

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Oct 19, 2022, 12:58:34 PM10/19/22
to Nick Hunt, Puffer
Thanks for reporting the issue!

I just streamed PBS for 30 minutes on my laptop (in Chrome on MacBook) and didn't have any disruption. When Puffer is not out of service, typically your connection times out due to inactivity, e.g., the browser window that streams Puffer has been put in the background.

Could you please try watching Puffer in full screen and enable audio, and see if the issue persists? Make sure no other applications are placed on top of the Puffer screen and the laptop does not go to sleep or power saving mode.

Best,
Francis

On Tue, Oct 18, 2022 at 1:25 PM Nick Hunt <nichol...@gmail.com> wrote:
Im not sure what's happened, I use puffer on my Xbox with Microsoft edge and have been using it for a couple years now. Never really had any issues other than when the server is at max. But now, after about 5 mins, the screen freezes and says I've been disconnected due to timeout. I attached an image below of the error message. Just curious as to if this is going to be more common now because of a change made or if it'll get fixed in due time. Thanks for this project, I use it to stream PBS for my kids during the day but now I can't. 

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