Contact database remains open.

[Matthew Yeo]

Hello all,

One of my computers recently hung while I was placing a note in the
Notes field. The computer subsequently shut down Goldmine with an
illegal action error message. From this point on, whenever I do the
daily maintenance of the databases, several of them cannot be
maintained because they are "currently in use by another application
or there is a user still operating with the information." When I
opent the contact file on which the computer hung, I cannot enter any
information into the file. It is locked out and the computer waits
forever thinking someone is using the file. Is there any way I can
"release" the lock on the file so that I can get my databases running
correctly?

Matthew

[Dexter Baga /GM]

Matthew Yeo <my...@sproulelumber.com> wrote in message
news:38885d97...@gmnews.goldminesw.com...

What is the exact error message ?

--
Dexter Baga
GoldMine Support
Visit our online KnowledgeBase at
http://kbase.goldminesw.com

[Matthew Yeo]

The error message is:

File currently in use: would you like Goldmine to wait for the user to
finish using the file?

I think I have found the problem. My personal .ini file remains open
after I have logged off of the system. Shy of shutting down the
server, which seems to disconnect the file and allow me to delete it,
is there any other way I can correct this without deleting my .ini
file and starting all over?

Matthew

[Matthew Yeo]

>I think I have found the problem. My personal .ini file remains open
>after I have logged off of the system. Shy of shutting down the
>server, which seems to disconnect the file and allow me to delete it,
>is there any other way I can correct this without deleting my .ini
>file and starting all over?

I solved my problem. I shut down the server momentarily to close all
open files. Then I wiped my .ini file and started over as a new user.
It worked and I can maintain my databases as per usual.

Matthew