Google DNS apparently down for a lot of Brazilians

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jsv...@it.eng.br

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Jun 14, 2017, 4:07:36 PM6/14/17
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Hello,

At about Jun 14 17:00 UTC, our DNS server (which uses 8.8.8.8 8.8.4.4 as forwarders) started responding erratically. I traced it down to google DNS servers responding too slow, then not responding at all.

Checked downdetector, and it seems to be for Brazil only:

Here are some test results:

I can ping 8.8.8.8/8.8.4.4:

yankee:/etc/bind# ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
64 bytes from 8.8.8.8: icmp_seq=1 ttl=58 time=14.7 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=58 time=15.4 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=58 time=14.8 ms
^C
--- 8.8.8.8 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2003ms
rtt min/avg/max/mdev = 14.738/14.991/15.407/0.328 ms
yankee:/etc/bind# ping 8.8.4.4
PING 8.8.4.4 (8.8.4.4) 56(84) bytes of data.
64 bytes from 8.8.4.4: icmp_seq=1 ttl=58 time=14.7 ms
64 bytes from 8.8.4.4: icmp_seq=2 ttl=58 time=15.0 ms
64 bytes from 8.8.4.4: icmp_seq=3 ttl=58 time=14.6 ms

Traceroute gets there:

yankee:/etc/bind# traceroute 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 60 byte packets
 1  131.255.236.161 (131.255.236.161)  0.560 ms  0.670 ms  0.665 ms
 2  rcoresjc11-ae-0.horizonstelecom.com.br (177.124.56.74)  1.110 ms  1.067 ms  1.048 ms
 3  rcoreoco11-xe1-2-0.horizonstelecom.com.br (177.124.56.81)  3.665 ms  3.776 ms  3.768 ms
 4  ritxoco21-xe0-2-0.horizonstelecom.com.br (177.124.56.41)  3.993 ms  3.977 ms  3.953 ms
 5  ritxcta51-xe0-2-1.horizonstelecom.com.br (177.124.56.82)  9.142 ms  9.279 ms  9.279 ms
 6  as15169.saopaulo.sp.ix.br (187.16.218.58)  15.197 ms  14.518 ms  14.616 ms
 7  108.170.245.129 (108.170.245.129)  14.733 ms 108.170.245.161 (108.170.245.161)  15.106 ms 108.170.245.129 (108.170.245.129)  14.805 ms
 8  216.239.56.59 (216.239.56.59)  15.143 ms 216.239.56.61 (216.239.56.61)  15.201 ms 216.239.56.59 (216.239.56.59)  15.085 ms
 9  google-public-dns-a.google.com (8.8.8.8)  14.813 ms  14.811 ms  14.895 ms

But using a google DNS:

yankee:/etc/bind# dig @8.8.8.8 google.com

; <<>> DiG 9.9.5-9+deb8u11-Debian <<>> @8.8.8.8 google.com
; (1 server found)
;; global options: +cmd
;; connection timed out; no servers could be reached

Using a Level3 DNS:

yankee:/etc/bind# dig @4.2.2.2 google.com

; <<>> DiG 9.9.5-9+deb8u11-Debian <<>> @4.2.2.2 google.com
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 22636
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;google.com.                    IN      A

;; ANSWER SECTION:
google.com.             53      IN      A       216.58.194.78

;; Query time: 137 msec
;; SERVER: 4.2.2.2#53(4.2.2.2)
;; WHEN: Wed Jun 14 15:23:47 -03 2017
;; MSG SIZE  rcvd: 44

Or our server (now using root servers):

yankee:/etc/bind# dig @localhost google.com

; <<>> DiG 9.9.5-9+deb8u11-Debian <<>> @localhost google.com
; (3 servers found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 48367
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 4, ADDITIONAL: 5

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;google.com.                    IN      A

;; ANSWER SECTION:
google.com.             300     IN      A       216.58.202.46

;; AUTHORITY SECTION:
google.com.             168506  IN      NS      ns4.google.com.
google.com.             168506  IN      NS      ns3.google.com.
google.com.             168506  IN      NS      ns2.google.com.
google.com.             168506  IN      NS      ns1.google.com.

;; ADDITIONAL SECTION:
ns1.google.com.         343040  IN      A       216.239.32.10
ns2.google.com.         343040  IN      A       216.239.34.10
ns3.google.com.         343040  IN      A       216.239.36.10
ns4.google.com.         343040  IN      A       216.239.38.10

;; Query time: 142 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Wed Jun 14 15:22:10 -03 2017
;; MSG SIZE  rcvd: 191


Regards,

Joao S Veiga
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