Ping 8.8.8.8 gives some request timed out replies

3,298 views
Skip to first unread message

marcosdi...@gmail.com

unread,
Jul 27, 2016, 10:15:31 PM7/27/16
to public-dns-discuss
Good evening people, we are an ISP from Monterrey Mexico and our clients are experiencing timed out replies from IPs 8.8.8.8 and 8.8.4.4

C:\Windows\System32>ping 8.8.8.8 -t

Pinging 8.8.8.8 with 32 bytes of data:
Request timed out.
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Request timed out.
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46
Reply from 8.8.8.8: bytes=32 time=24ms TTL=46

Ping statistics for 8.8.8.8:
    Packets: Sent = 19, Received = 17, Lost = 2 (10% loss),
Approximate round trip times in milli-seconds:
    Minimum = 24ms, Maximum = 24ms, Average = 24ms


C:\Windows\System32>tracert -d 8.8.8.8

Tracing route to 8.8.8.8 over a maximum of 30 hops

  1    <1 ms     1 ms    <1 ms  192.168.198.1
  2    <1 ms     1 ms     1 ms  207.248.58.1
  3     1 ms    <1 ms     1 ms  207.248.50.42
  4     5 ms     6 ms     6 ms  200.239.52.57
  5     4 ms     6 ms     6 ms  200.239.52.53
  6    17 ms    18 ms    17 ms  38.104.176.69
  7    17 ms    17 ms    17 ms  154.24.41.61
  8    17 ms    17 ms    17 ms  154.54.47.33
  9    17 ms    17 ms    17 ms  154.54.41.66
 10    17 ms    17 ms    17 ms  154.54.28.74
 11    18 ms    18 ms    17 ms  154.54.12.106
 12    17 ms    17 ms    17 ms  209.85.172.106
 13    17 ms    17 ms     *     108.170.240.67
 14    18 ms    17 ms     *     66.249.95.198
 15     *        *       27 ms  66.249.95.218
 16    24 ms    24 ms    24 ms  216.239.46.61
 17     *        *        *     Request timed out.
 18    24 ms     *       24 ms  8.8.8.8

C:\Windows\System32>ping 8.8.4.4  -t

Pinging 8.8.4.4 with 32 bytes of data:
Reply from 8.8.4.4: bytes=32 time=24ms TTL=46
Reply from 8.8.4.4: bytes=32 time=24ms TTL=46
Request timed out.
Reply from 8.8.4.4: bytes=32 time=24ms TTL=46
Request timed out.
Reply from 8.8.4.4: bytes=32 time=24ms TTL=46
Request timed out.
Reply from 8.8.4.4: bytes=32 time=24ms TTL=46
Reply from 8.8.4.4: bytes=32 time=24ms TTL=46
Reply from 8.8.4.4: bytes=32 time=24ms TTL=46
Reply from 8.8.4.4: bytes=32 time=24ms TTL=46
Reply from 8.8.4.4: bytes=32 time=24ms TTL=46
Reply from 8.8.4.4: bytes=32 time=24ms TTL=46
Reply from 8.8.4.4: bytes=32 time=24ms TTL=46
Reply from 8.8.4.4: bytes=32 time=24ms TTL=46
Reply from 8.8.4.4: bytes=32 time=24ms TTL=46
Reply from 8.8.4.4: bytes=32 time=24ms TTL=46

Ping statistics for 8.8.4.4:
    Packets: Sent = 17, Received = 14, Lost = 3 (17% loss),
Approximate round trip times in milli-seconds:
    Minimum = 24ms, Maximum = 24ms, Average = 24ms


C:\Windows\System32>tracert -d 8.8.4.4

Tracing route to 8.8.4.4 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.198.1
  2     8 ms     5 ms    19 ms  207.248.58.1
  3     1 ms    <1 ms    <1 ms  207.248.54.89
  4    <1 ms     7 ms     6 ms  200.239.52.61
  5     3 ms     6 ms     6 ms  200.239.52.53
  6    17 ms    17 ms    17 ms  38.104.176.69
  7    17 ms    17 ms    17 ms  154.24.41.61
  8    17 ms    17 ms    17 ms  154.54.47.33
  9    17 ms    17 ms    17 ms  154.54.41.66
 10    17 ms    17 ms    17 ms  154.54.28.74
 11    17 ms    17 ms    17 ms  154.54.12.106
 12    17 ms    17 ms    17 ms  209.85.172.106
 13    80 ms    17 ms    17 ms  108.170.240.66
 14    17 ms     *        *     64.233.175.148
 15    24 ms    24 ms     *     216.239.54.61
 16    24 ms    24 ms    24 ms  216.239.62.7
 17     *        *        *     Request timed out.
 18     *       24 ms    24 ms  8.8.4.4

Trace complete.

Thanks in advance for the support.


Shen Wan

unread,
Jul 28, 2016, 12:05:42 AM7/28/16
to public-dns-discuss, marcosdi...@gmail.com
10% timeout to 8.8.8.8/8.8.4.4? Is this still an issue now? Have you checked local network?

marcosdi...@gmail.com

unread,
Jul 29, 2016, 11:32:22 AM7/29/16
to public-dns-discuss, marcosdi...@gmail.com
Good morning, it is still an issue, i checked the local network and its ok, same happens from our border router.

RP/0/RP0/CPU0:BR-X-2#ping 8.8.8.8 count 1000
Fri Jul 29 09:33:05.575 CST
Type escape sequence to abort.
Sending 1000, 100-byte ICMP Echos to 8.8.8.8, timeout is 2 seconds:
!!!!!!!.!.!!!!!!!!!!!!!!.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.!!!!.!.!!!!!.
!.!.!!!!!!!!!!!!!!!!!!!!!!!.!!!!!!.!!!!!!!!.!.!!.!!.!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!.!!!!!!!!!!.!!!!!!!!!!!!!!!!!!!.!!!!!!!.!!!!.!!!!!!!!!!
!!.!!!!!!!!!!!!!.!!!!!!!!!!!!!!!!!!!!!!!!!!!.!!!!!!!!!!!!!!!!!!!!!!!!!
.!!!!!!!!!!!!!!!!!!!!!!!!!.!!..!!!!!!!!!!!.!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!..!.!!!!!!!!.!!!!!!!!!!.!!!!!!!!!!!!!!!!!!!!!!!!!.!!.!!!!!!!.!!!!.!!
!!!!!!!!.!!!!!!!!!!!!!!!!!!!!!!!!!.!!!!!!!.!!!!.!!!..!!!!!!!!.!!!!!!!!
!!!!!.!!.!!!!!!!!!!!!.!!!!!!!!.!!!!!..!!!!!!!!!!!!!!.!!!!!.!!!!!!.!!.!
!!!!!!!!!!!!!!!!!!.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.!!!.!!.
!!!!!!!!!!!!!!!!.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.!!!!!!!!!!.!!!!
!!!!!!!!.!!!!!!!!!!!!!!!!!!!!!!!.!!!!!!!!!!!!!!!!.!!!!!!!.!.!!!!!!!!!!
!!!.!!!!!!!!.!!!!!!!!!!!!!!!!.!!!!!.!!!.!!!!!!!!!!!!!!!!!!!!!!!!!.!!!!
!.!!!!!!!!!!!!!!!!!!!!!!!!.!!!!!!!!.!!!!.!.!!!!!!!!!!!!!!!!!!!!!!!!!!!
!.!!!!!!!!!!!!!!!!!!!!!!.!!!!!!!.!!!!!.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.
!!!!!!!!!!!!.!.!!!!!
Success rate is 91 percent (916/1000), round-trip min/avg/max = 15/15/17 ms
RP/0/RP0/CPU0:BR-X-2#tra
traceroute  translate  
RP/0/RP0/CPU0:BR-X-2#traceroute 8.8.8.8 numeric 
Fri Jul 29 09:36:39.897 CST

Type escape sequence to abort.
Tracing the route to 8.8.8.8

 1   * 
    38.104.176.69 4 msec  2 msec 
 2  154.24.41.65 3 msec  2 msec 
    154.24.41.61 3 msec 
 3  154.54.47.45 10 msec 
    154.54.47.33 11 msec  11 msec 
 4  154.54.44.230 16 msec 
    154.54.41.66 16 msec 
    154.54.44.230 16 msec 
 5  154.54.47.214 16 msec  16 msec 
    154.54.28.74 16 msec 
 6  154.54.12.106 15 msec  16 msec  16 msec 
 7  72.14.219.124 16 msec 
    209.85.172.106 17 msec  16 msec 
 8  108.170.240.193 16 msec 
    108.170.240.65 16 msec 
    108.170.240.1 16 msec 
 9  72.14.234.147 16 msec  17 msec 
    72.14.234.151 16 msec 
 10 8.8.8.8 16 msec  16 msec  16 msec 

Regards

Shen Wan

unread,
Jul 30, 2016, 1:24:45 PM7/30/16
to public-dns-discuss, marcosdi...@gmail.com
This is being handled in our issue tracker. Thanks for reporting.


On Wednesday, July 27, 2016 at 10:15:31 PM UTC-4, marcosdi...@gmail.com wrote:
Reply all
Reply to author
Forward
0 new messages