Re: [public-dns-discuss] www.smarttechiq.com will not resolve from 8.8.8.8 or 8.8.4.4, works from Level3 & OpenDNS

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Yunhong Gu

unread,
Jul 23, 2012, 2:23:30 PM7/23/12
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Incorrect IP address for one of the name servers "fire.alliedworld.com" is configured in the parent zone (com.).


; <<>> DiG 9.7.0-P1 <<>> smarttechiq.com ns @a.gtld-servers.net
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 4800
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 3, ADDITIONAL: 3
;; WARNING: recursion requested but not available

;; QUESTION SECTION:

;; AUTHORITY SECTION:

;; ADDITIONAL SECTION:
air.alliedworld.com. 172800 IN A 72.89.92.93
ice.alliedworld.com. 172800 IN A 69.74.209.68
fire.alliedworld.com. 172800 IN A 109.68.194.68

However:


; <<>> DiG 9.7.0-P1 <<>> fire.alliedworld.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 51065
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:

;; ANSWER SECTION:
fire.alliedworld.com. 20 IN A 109.68.195.10

;; Query time: 3 msec
;; SERVER: 172.16.255.1#53(172.16.255.1)
;; WHEN: Mon Jul 23 14:18:04 2012
;; MSG SIZE  rcvd: 54


Using the IP address in the delegation we received the NXDOMAIN answer:



; <<>> DiG 9.7.0-P1 <<>> +norec www.smarttechiq.com @109.68.194.68
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 6204
;; flags: qr aa ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:

;; AUTHORITY SECTION:
. 3600 IN SOA air.alliedworld.com. hostmaster.abiresearch.com. 32 900 600 86400 3600

;; Query time: 86 msec
;; SERVER: 109.68.194.68#53(109.68.194.68)
;; WHEN: Mon Jul 23 14:22:55 2012
;; MSG SIZE  rcvd: 114



On Mon, Jul 23, 2012 at 12:48 PM, <mr.me...@gmail.com> wrote:
The www.smarttechiq.com record will not resolve from 8.8.8.8 or 8.8.4.4.  I have tested it on Level3 DNS and OpenDNS, both resolve properly.  Here is the debug output from 8.8.8.8:

nslookup -debug www.smarttechiq.com. 8.8.8.8
------------
Got answer:
    HEADER:
        opcode = QUERY, id = 1, rcode = NOERROR
        header flags:  response, want recursion, recursion avail.
        questions = 1,  answers = 1,  authority records = 0,  additional = 0

    QUESTIONS:
        8.8.8.8.in-addr.arpa, type = PTR, class = IN
    ANSWERS:
    ->  8.8.8.8.in-addr.arpa
        name = google-public-dns-a.google.com
        ttl = 86051 (23 hours 54 mins 11 secs)

------------
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

------------
Got answer:
    HEADER:
        opcode = QUERY, id = 2, rcode = NXDOMAIN
        header flags:  response, want recursion, recursion avail.
        questions = 1,  answers = 0,  authority records = 1,  additional = 0

    QUESTIONS:
        www.smarttechiq.com, type = A, class = IN
    AUTHORITY RECORDS:
    ->  (root)
        ttl = 1097 (18 mins 17 secs)
        primary name server = air.alliedworld.com
        responsible mail addr = hostmaster.abiresearch.com
        serial  = 32
        refresh = 900 (15 mins)
        retry   = 600 (10 mins)
        expire  = 86400 (1 day)
        default TTL = 3600 (1 hour)

------------
------------
Got answer:
    HEADER:
        opcode = QUERY, id = 3, rcode = NOERROR
        header flags:  response, want recursion, recursion avail.
        questions = 1,  answers = 0,  authority records = 1,  additional = 0

    QUESTIONS:
        www.smarttechiq.com, type = AAAA, class = IN
    AUTHORITY RECORDS:
    ->  smarttechiq.com
        ttl = 1770 (29 mins 30 secs)
        primary name server = ice.alliedworld.com
        responsible mail addr = hostmaster.abiresearch.com
        serial  = 14
        refresh = 900 (15 mins)
        retry   = 600 (10 mins)
        expire  = 86400 (1 day)
        default TTL = 3600 (1 hour)

------------
*** google-public-dns-a.google.com can't find www.smarttechiq.com.: Non-existent
 domain

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Yunhong Gu

unread,
Aug 22, 2012, 11:03:00 AM8/22/12
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Same problem happened again. I guess you need to figure out why the parent zone name server keeps getting incorrect update for your zone.

Yunhong

On Wed, Aug 22, 2012 at 10:50 AM, <mr.me...@gmail.com> wrote:
While that change did seem to fix the problem for a while, it's now back again.   www.smarttechiq.com will once again not resolve from 8.8.8.8 or 8.8.4.4.   It works from Level 3, Verizon and Cablevision DNS servers.

Any insight would be greatly appreciated.   Thanks.


On Monday, July 23, 2012 3:00:29 PM UTC-4, mr.me...@gmail.com wrote:
Excellent catch Yunhong, that seems to have fixed it.
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