.
Weberian iron cage of rationality was propounded in order to take away any discretionary power enjoyed by the Bureaucrats. He wanted Bureaucracy to strictly adhere to rules and regulations without aberration. This prompted him to project a rule bound bureaucracy which cannot apply its own mind.
E governance too promotes the same idea where the work is done in accordance to predefined procedures and any arbitrary decision cannot be taken. Here, the decisions are taken based upon the available information devoid of personal subjectivity or value premises which may hamper objective decision making.
However, the above criticism cannot be accepted in totality. This is so because rule compliance is only one part of e governance. In addition , there is
1. Simplification of procedure such as Single window service.
2. Reducing hierarchy and red tapism
3. repealing obsolete laws to improve systemic stability and exporting entropy.
4. Improved accessibility of Ad. through digital interface. such as LAST MILE CONNECTIVITY.
5. NPA values such as Equity, empowerment etc (eg. Digital India mission)
6. NPM values of efficiency, economy and effectiveness.
Thus, iron cage of rationality is only one aspect and that too is only a means to advocate good governance by eliminating any personal bias in decision making.