I spoke with the manager of the soon-to-be-open "interactive kiosk" at
the Lloyd Center (who was working at the, I assume, non-interactive
kiosk) and asked her about sharing àla neighborhood hotspot and she
said that while you only got one modem, they didn't care if you shared
with your neighbor, which led me to believe that she didn't entirely
understand my question, but also that Clearwire probably hadn't laid
out a strict anti-sharing policy to its retail employees either.
I went looking on their site for more details, and found their Terms
of Service which do not seem to address connection sharing, but they
do refer to an Acceptable Use Policy that I cannot find anywhere.
Russell had mentioned seeing it in the past, and that it did prohibit
sharing, but he couldn't find it again when we were talking about it.
So, has anyone else either found in writing or been given verbal
guidelines about whether you can share your Clear connection via WiFi?
--
Michael Weinberg
President
Personal Telco Project, Inc.
A 501(c)(3) Non-Profit
http://www.clear.com/company/legal/terms.php
There are several mentions of network management (bandwidth throttling,
charges for overage, etc), some boilerplate regareding abuse (spam,
malware, etc), but nothing regarding multiple users aside from this
small piece in section 12:
"You acknowledge that speed and bandwidth available to each computer or
device connected to the network may vary for reasons including, but not
limited to the number of users, computers or devices connected to the
network, the amount of data being transferred over the network, and
available bandwidth."
-Gary
I disagree -- most common ISP/NSP usage policy tenets appear in their
TOS and the section I quoted specifically say that their TOS are also
their AUP. I used to work for a tier one network provider and though
that was over 10 years ago now, AUP content hasn't changed much.
-Gary
I don't think it's that clear. "The Acceptable Use Policy is incorporated
into these Terms of Service as though they are a part of it." As
though they are part of it suggests that there is something outside of
this document (i.e. the ToS) that should be considered to be part of
the ToS.
I also don't agree that typical AUP content is included in the ToS.
There is no mention anywhere of what the user is allowed to do, only
the expectations on the part of Clearwire. Nothing that prohibits
sending bulk e-mail and nothing that prohibits illegal activity, both
boiler plate pieces in typical AUPs. Searching the entire Clear ToS
yields one instance of the work "illegal," under the section on
contract severability. For comparison, the Comcast ToS has 3 instances
of the word "illegal" just in the AUP subsection
(http://www.comcast.net/terms/use/).
That is entirely different than what the user is allowed to do with
the service. Just because Clearwire reserves the right to manage
bandwidth, it doesn't mean that they have no other expectation or
requirements for what their customers must or must not do. I stand by
my position that something is missing.
Hopefully Sam can clear that up for us after his chat with the CEO.
That reads to me to say:
You realize that as we get more customers and saturate the network your slice
of the pie will shrink, perhaps to recognizable levels of crawl.
or perhaps:
You understand this is a shared media network and as more people participate
the speed and bandwidth may drop.
--
Michael Rasmussen
http://www.jamhome.us/
Be Appropriate && Follow Your Curiosity
"Clearwire may suspend or discontinue providing the Service generally,
or terminate your Service, either in whole or in part, at any time in
its sole discretion. ... Clearwire reserves the right to immediately
restrict, limit, suspend or terminate your Service or terminate this
Agreement for any violation of the Acceptable Use Policy."
By their wording, their AUP are the same as their terms of service sans
the typo that says please refer to their AUP. If they say they reserve
the right to change their service and or their service agreement at any
time without discretion then that pretty much covers anything they want
to shut you down for. They do not explicitly say that you cannot share
their service but they also do not say that you can't. They mention
multiple devices being connected to the network via your uplink but
that's it. I'm sure that by asking them to define it more clearly will
require running it past their legal dept.
-Gary
Gary> I disagree -- most common ISP/NSP usage policy tenets appear in
Gary> their TOS and the section I quoted specifically say that their
Gary> TOS are also their AUP. I used to work for a tier one network
Gary> provider and though that was over 10 years ago now, AUP content
Gary> hasn't changed much.
As of mid-December, there was a separate AUP that I read and quoted to
someone in a private email (and so I can refer to it). It had terms
that prohibited the "loan" of the service amongst a bevy of other
constraints which were less germain to PTP-like use (e.g. resale,
etc). When I tried to load the page again a few days ago it was
empty. The TOS clearly refer to an AUP, but does not provide a link,
so the AUP *could* say anything.
There is also an odd distinction between Home and Mobile accounts. I
know the devices are different, but is the service different as well?
That is, can you use a Home-type device (the ethernet WiMax "modem")
in multiple locations? Or does it get pinned to the nearest tower?
Also, can you use third-party WiMax devices (such as Intel's) to
access Clear.com's service? Intel has linux drivers at least underway
for its WiMax devices. As far as I know, the mobile motorola USB
radio that Clear.com is selling/leasing do not.
Home use is not capped ("Unlimited") but the lower two tiers of Mobile
are capped (something like, 200MB and 2GB/month). This according to
the brochure I saw today.
--
Russell Senior, Secretary
rus...@personaltelco.net
That's my sense. You can't very easily follow guidelines that aren't
there, so they should post it. It's probably oversight, and not
malicious, but it's a disservice either way.
> There is also an odd distinction between Home and Mobile accounts. I
> know the devices are different, but is the service different as well?
> That is, can you use a Home-type device (the ethernet WiMax "modem")
> in multiple locations? Or does it get pinned to the nearest tower?
> Also, can you use third-party WiMax devices (such as Intel's) to
> access Clear.com's service? Intel has linux drivers at least underway
> for its WiMax devices. As far as I know, the mobile motorola USB
> radio that Clear.com is selling/leasing do not.
I couldn't really figure that one out when I was at their kiosk.
Seemed like a major distinction was the leasing of a modem (which was
mandatory, as far as I could tell). There was also some hand waving
about different pricing if you wanted month-to-month vs. contract
terms, but no numbers or documentation were produced on that point.
I asked about static IPs at home, but couldn't get an answer from the
manager. Similarly, she did not express that there was a technical
difference between mobile and home, in fact it seemed like she was
saying that the primary difference was that the home modem was more
versatile for connecting devices.
> Home use is not capped ("Unlimited") but the lower two tiers of Mobile
> are capped (something like, 200MB and 2GB/month). This according to
> the brochure I saw today.
I thought that the lower options on Home were capped as well, but
their site has changed since I think I read that. You can't click on
any of the plans for more info, so it appears that only the speeds
differ.
Read a little more here: http://wiki.personaltelco.net/WeeklyMeeting20090211