12-26 error

[Velson Horie]

I have loaded 6 images  and tried to align them. A dialog then came up asking me to confirm the focal length to be 1500 mm.

PTGui then hung with the following error box

The only way out was to close the program

Any idea what I am dong wrong?

[PTGui Support]

Hi Velson,

Looks like a bug. Does it happen consistently, and only with those
images? If so, would you be able to share them with me at support at
ptgui.com?

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com

On 12-07-2024 13:10, Velson Horie wrote:
> I have loaded 6 images  and tried to align them. A dialog then came up
> asking me to confirm the focal length to be 1500 mm.
> PTGui then hung with the following error box

> The only way out was to close the program
>
> Any idea what I am dong wrong?
>

> --
> You received this message because you are subscribed to the Google
> Groups "PTGui Support" group.
> To unsubscribe from this group and stop receiving emails from it, send
> an email to ptgui+un...@googlegroups.com
> <mailto:ptgui+un...@googlegroups.com>.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/ptgui/383e59fd-652f-422e-aa82-403b2753c9c7n%40googlegroups.com <https://groups.google.com/d/msgid/ptgui/383e59fd-652f-422e-aa82-403b2753c9c7n%40googlegroups.com?utm_medium=email&utm_source=footer>.

[PTGui Support]

I tried to reproduce this using your images, but wasn't able to trigger
the error.

This particular error may have been caused by PTGui running out of disk
space in the temporary folder, could that be the case?

When working with these large source images, it may help if you disable
'Find Optimum Seams' (in Panorama Editor - Blending) before loading the
first image. Calculating the seams for large source images takes
considerable memory and temporary disk space.

After you have aligned the images, enable Find Optimum Seams again.

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com

On 12-07-2024 13:10, Velson Horie wrote:

> I have loaded 6 images  and tried to align them. A dialog then came up
> asking me to confirm the focal length to be 1500 mm.
> PTGui then hung with the following error box

> The only way out was to close the program
>
> Any idea what I am dong wrong?
>

[Velson Horie]

Joost

Thank you

This wasn't a particularly big example. I shall try the work around.

The temporary folders are 2 SDS drives, C and D, each of about 0.5 TB.

I tend not to restart the computer over days, in order to leave the various windows for this workflow open.  That certainly causes problems with Silverfast and PS which do not seem to clean out their working files completely when the task (but not the program) is closed.  Have you seen anything similar with PTGui?

Velson

[PTGui Support]

No, this should not be an issue with PTGui. After closing all projects,
a few small temporary files remain but those are necessary. The large
ones should get deleted.

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com

On 17-07-2024 14:01, Velson Horie wrote:
> Joost
> Thank you
> This wasn't a particularly big example. I shall try the work around.
> The temporary folders are 2 SDS drives, C and D, each of about 0.5 TB.
>
> I tend not to restart the computer over days, in order to leave the
> various windows for this workflow open.  That certainly causes problems
> with Silverfast and PS which do not seem to clean out their working
> files completely when the task (but not the program) is closed.  Have
> you seen anything similar with PTGui?
> Velson
> On Wednesday 17 July 2024 at 11:41:14 UTC+1 PTGui Support wrote:
>
> I tried to reproduce this using your images, but wasn't able to trigger
> the error.
>
> This particular error may have been caused by PTGui running out of disk
> space in the temporary folder, could that be the case?
>
> When working with these large source images, it may help if you disable
> 'Find Optimum Seams' (in Panorama Editor - Blending) before loading the
> first image. Calculating the seams for large source images takes
> considerable memory and temporary disk space.
>
> After you have aligned the images, enable Find Optimum Seams again.
>
> Kind regards,
>
> Joost Nieuwenhuijse

> www.ptgui.com <http://www.ptgui.com>

>
> On 12-07-2024 13:10, Velson Horie wrote:
> > I have loaded 6 images  and tried to align them. A dialog then
> came up
> > asking me to confirm the focal length to be 1500 mm.
> > PTGui then hung with the following error box
> > The only way out was to close the program
> >
> > Any idea what I am dong wrong?
> >
> > --
> > You received this message because you are subscribed to the Google
> > Groups "PTGui Support" group.
> > To unsubscribe from this group and stop receiving emails from it,
> send
> > an email to ptgui+un...@googlegroups.com
> > <mailto:ptgui+un...@googlegroups.com>.
> > To view this discussion on the web visit
> >

> https://groups.google.com/d/msgid/ptgui/383e59fd-652f-422e-aa82-403b2753c9c7n%40googlegroups.com <https://groups.google.com/d/msgid/ptgui/383e59fd-652f-422e-aa82-403b2753c9c7n%40googlegroups.com> <https://groups.google.com/d/msgid/ptgui/383e59fd-652f-422e-aa82-403b2753c9c7n%40googlegroups.com?utm_medium=email&utm_source=footer <https://groups.google.com/d/msgid/ptgui/383e59fd-652f-422e-aa82-403b2753c9c7n%40googlegroups.com?utm_medium=email&utm_source=footer>>.

>
> --
> You received this message because you are subscribed to the Google
> Groups "PTGui Support" group.
> To unsubscribe from this group and stop receiving emails from it, send
> an email to ptgui+un...@googlegroups.com
> <mailto:ptgui+un...@googlegroups.com>.
> To view this discussion on the web visit

> https://groups.google.com/d/msgid/ptgui/f2e7c08f-8682-43c8-a75f-d4f1ebda20aan%40googlegroups.com <https://groups.google.com/d/msgid/ptgui/f2e7c08f-8682-43c8-a75f-d4f1ebda20aan%40googlegroups.com?utm_medium=email&utm_source=footer>.