Could not open file for writing

[Jonathan Hull]

I am trying to get PTGui running on a new windows 11 PC.  I installed the program, clicked the PTGui desktop shortcut, entered my key, then clicked ok.  I get this pop-up.

Thanks 

[PTGui Support]

Hi Jonathan,

That's strange, your Windows does not permit PTGui writing to your home
folder. This should be permitted, I haven't seen this before.

Could you try deleting the folder C:\Users\bikev\AppData\Roaming\PTGui
and then recreate it as an empty folder? You can do this as follows:

- Quit PTGui if it's running
- Open Windows Explorer
- Enter %APPDATA% and press Enter
- You should now be in the folder C:\Users\bikev\AppData\Roaming
- You should see a folder named PTGui. Delete this folder
- Then right-click, New -> Folder, and name the folder PTGui

Then start PTGui again.

If this doesn't solve the issue: do you have any virus scanner or other
security software running? This might be causing the issue.

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com

On 26-4-2023 18:09, Jonathan Hull wrote:
> I am trying to get PTGui running on a new windows 11 PC.  I installed
> the program, clicked the PTGui desktop shortcut, entered my key, then
> clicked ok.  I get this pop-up.
>

> Screen Shot 04-26-23 at 06.31 AM.jpg
>
> Thanks
>

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[Jonathan Hull]

Hello Joost,

Thank you!  That fixed the problem.

Best,

Jon